[Resolved]  Tata Docomo — HARRASSING CALLS AND LEGAL NOTICE

Address:

Rajasthan

Today i.e.on 12.10.2011 , i have recieved a Legal Notice from Advocate Jaipur regading non Payment of Post paid bill of Mobile no. [protected] and [protected]. As i have informed to Sh. Dilip AREA Manager- JAIPUR that i have already shown the reciepts for payment to your Ajmer Branch office incharge Sh. NItesh on 22 June 2011. And the said matter was settelled at Ajmer Tata Docomo branch, and Sh. Nitesh assured me that i will never get harrasing calls and Notices in future.

Even after my several requests i have recieved four notices till date. Please see my previous correspondence with Tata docomo in this regards

Juneed Ahmed
Mobile no-[protected]


Dear Dilip,
Please refer my earler emails. Today again i have recieved a call from High court regarding non payment of Bill No.[protected]. I had already discussed the matter with Sh. Nitesh on 22 June 2011 at Ajmer office and showed him the paid bill reciept (Please see below given earlier emails). And he agreed for the same and assured me that i will not get these type of harrasing Phone calls from court. I request your kindself to interviene in this matter. And instruct the callers not to disturbe me in future, as the payment is already is done.

regards

Juneed Ahmed
Mobile NO.[protected]
B-3, GAIL Township
Ajmer
Rajasthan

Dear Sir,

On 21st June i have received a Legal Notice from Advocate Sunil Sharma - Jaipur (Mobile No.[protected]) regarding non payment of Mobile No.[protected] bill.

Please be informed that Yesterday on 22nd i visited your TATA Docomo Service Office at KC Complex, Ajmer & met with Sh. Nitesh (Mobile NO.[protected]) and discussed the issue. I had shown him the details and paid receipt for mobile No.[protected]. And he accepted that there is no issue pending from my side.

Hence i request your kindself to instruct Sh. Sunil Sharma (Advocate) - Jaipur to cancel the legal notice immediately

Also I am being harrassed by recovery agents of Tata Docomo for the payment.

My earlier emails as regards discontinuation of services for TATA DOCOMO number [protected] is given below for your perusal please.
regards

Juneed Ahmed
Mobile NO. [protected]
Ajmer



RE: Temporary stop services ~~M3706868
[protected]@tatadocomo.com [[protected]@tatadocomo.com]
Sent:Monday, February 28, 2011 12:42 PM
To:Juneed Ahmed

Dear Customer,
Thank you for writing to us.
We are in receipt of your mail dated 28-Feb-2011; as regards discontinuation of services for TATA DOCOMO number [protected]& [protected].
At the outset, we thank you for sharing your concerns with us and regret the inconvenience caused to you.
In order to address your concern, we have already raised a service request with reference number[protected] &[protected] for the numbers [protected]& [protected]. The billing on the above mentioned connection would stop on the 3rd day from the date on which the request was raised and the expected time to process your request is 15 Days.
For further clarifications call us at 121 from TATA DOCOMO number or [protected] from a non TATA DOCOMO mobile phone. You can also write to us at [protected]@tatadocomo.com.
Assuring you of our best services at all times.
Warm Regards,
Dhirendra Masand
TATA DOCOMO

Visit us at www.tatadocomo.com for latest offerings.

-----Original Message-----
From: [protected]@GAIL.CO.IN
Sent: [protected]:38:04.0
To : 'anthony' <anthony.[protected]@tatadocomo.com>
Cc: "'[protected]@tatadocomo.com'" <[protected]@tatadocomo.com>
Subject: RE: Temporary stop services ~~M3706868
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Dear Sir,
Still my mobile services are active. Please look in to the matter and stop the services immediately.
Mobile no.[protected] & [protected]
Regards,
Juneed Ahmed
Vodafone - [protected]
-----Original Message-----
From: Juneed Ahmed
Sent: Friday, February 25, 2011 11:40 PM
To: 'anthony'
Cc: '[protected]@tatadocomo.com'
Subject: RE: Temporary stop services
Dear Sir,
As discussed over telephone today. Mr. Nitesh suppose to send representative to my residence, as he promissed me.
I was expecting that your representative would come to me and complete the necessary formalities to Stop the services. Now it the time is 11:30 PM (Still Waiting).
I have experianced same problem while paying my Bills, collection representatives never comes on time.
Already there are many issues with Dokomo, which will never be resolved.
1. Poor Network
2. Poor Service
3. Poor Communication
So I have decided to Switch to another Service Provider like Airtel/Vodafone
Now i have decided to stop the TATA Docomo services permanantly. Please do the needful
Regards,

Juneed Ahmed
Mobile No- [protected], [protected]
Ajmer Rajasthan
Alt Mob - [protected]
________________________________
From: Juneed Ahmed
Sent: Friday, February 25, 2011 3:30 PM
To: 'anthony'
Cc: '[protected]@tatadocomo.com'
Subject: Temporary stop services
Dear Sir,
I am tatadocomo postpaid customer. I had submitted application on 16.02.20011 requesting to temporarily stopping the services of [protected] and [protected].
But till date my mobile services is active. Please look in to the matter and stop the services immediately
Regards,
Juneed Ahmed
Tata Mobile No- [protected], [protected]
Alternate No- [protected]