[Resolved]  Tata Docomo — recharge of tata photon

Address:	Pune, Maharashtra
Website:	tatadocomo.com

I am having tata photon no [protected] which was due for expiry on 13/6/13 and was having 9100 MB data available. I recharged my photon online for Rs 350/- on 11/6/13 well before expiry for 1.5MB data and validity of 30 days from tatadocomo web site .The money was deducted from my SBI bank account on 11/6/13 but the data account was not credited neither validity was extended.

I called their customer care [protected] number of times , half of the time they told that system is down and call after 2 hrs.

Then I wrote to their email [protected]@tatadocomo.com they told me on 13/6 the amount is not posted on ur account. However incase of failure of recharge amount will get credited back to ur bank account after 5 to 7 days.

The GAME PLAN of tata docomo is they let my tata photon expire on 13/6/13 so that they can devour 9100MB data left. Then credit 1.5MB data for 30 days. and if customer make noise return money after earning 7 days interest.
just imagine how much amount of interest they will collect from million of customer and eat into customer left over data.

when my money was deducted from my bank account on 11/6/13 (SBI Ref No IGJ1524491) why my data was credited on same day.

DIRECTOR
INDIAN RAILWAY
RDSO
LUCKNOW 226011