[Resolved] Tata Docomo — SUDDEN DEACTIVATION OF MY SIM

VISHWANATHAN V

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

i am using my docomo number [protected] since 2008, this is my prime and entire business communication number. It has been deactivated from today morning without any prior intimation. I suffer a lot because i am running a service industry(water treatment solution). when talk to a customer care, they are irresponsible to get back, it is disconnected due to TRAI regulations, they said when i enquired them. I am not using this number for any telecalling purpose, i have my land line for marketing people. Moreover I am not using it to send any of the business texts to the customers. I dont know what happens actually! I am wondering now How can i retrieve my number, can i contact directly to the TRAI people. Please help me out.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We would like to inform you that your connection has been disconnected as you have used this number for telemarketing and this number cannot be reactivated. You can write to us on [protected]@Tatadocomo.com.Please visit our website for more information.

Thanks and Regards,
Customer care,
Tata Docomo.

Prathap M

from Ashta, Madhya Pradesh

Tata DOCOMO sim card suddenly got deactivated on 26.12.2014 The number is [protected]. Please look into the issue and kindly fix this problem at the earliest.