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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 291

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S
saviogoodness
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill coming after termination of connection

Address:Ernakulam, Kerala

my no.[protected]this was post payed connection.i have settled all payment and deactivated the connection again one more bill came i went to store then they said that to pay that one too,now again i recived a bill of Rs28.8..i terminated my connection long back.there is no need for this charge . and they are charging demorage for not paying every month doubles up amount.kindly take care.and there is no way to communicate to ur company all...
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S
sajidshaikh41
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging beyond credit limit

Address:Pune, Maharashtra

I am using tata docomo services. My credit limit is 1500 rs and I got the bill of 3448 rs. This is highly surprising. If my credit limit was set to 1500 rs it means I am agreeing to pay only 1500 rs and not afford to exceed amount more than that. And generally if one crosses the credit limit, automatically incoming and outgoing is barred. This process is with all service providers and also with tata docomo. But in my case I am charged 3448...
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D
Dhruvinptn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connection

Address:Bharuch, Gujarat

I have recharge for net connection but i am suffering from troubleshooting about net connection.
I am complain 2 times in customer care but no response from them.
So i do this step for complaining in your office.
I waited for your positive response....
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H
Harekrishna Naik
from Ernakulam, Kerala
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PATHETIC CUSTOMERS CARE

Address:Chennai, Tamil Nadu

Hi Docomo, I activated 24rs data pack .It's a 7days data pack auto renewal ;But its getting renew on 3days once....I called Customers care .They replied to call 155223 and they itself cut the call..when I dial 155223 it's saying no services activated ....
I THINK DOCOMO USES THIS DATA PACK TO CHEAT CUSTOMERS .


My docomo no is [protected].

please unregister that 24rs auto renewal data...
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M
mkjsr38
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surrender of Docomo connection

Address:Seraikela-Kharsawan, Jharkhand

1 . A/c No.[protected] DoCoMo no[protected]mbps fup plan 256 10 GB @699
2. A/c No.[protected] DoCoMo no.[protected] new centrex 200 plan
PLEASE stop billing by Surrendering of THE CONNECTION DUE TO WITHDRAWN MY SERVICE WITTHOUT BILLing information and non receiving of bill and TELEPHONIC INFORMATION,

DUE TO ABOVE REASON I HAVE SUFFERD MORE TROUBLE

Thanks
Madhu Kant Kumar...
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S
sekhar3
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded

Address:Hyderabad, Andhra Pradesh

Whenever I recharge my mobile, certain services are getting activated without my intense.

I am being informed to customer care people to de-activate such all services, still there is no action from customer care people.

Recently yesterday I had recharged with Rs. 200 /- (Transaction ID: MCIT[protected]) and EndOftheDay it has been deducted Rs. 30 /- with reference ID: 18108206

When I called to...
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Address:Beed, Maharashtra

Myself Dr. Shrenik ostwal. My tata docomo mobile number is [protected]. I recharged with Rs.28 on my number on 28th april 2013. I should get a 600 MB gprs balance. It is shown to me but my gprs service is been deactivated from the company. I complained about it. They replied that my complaint is taken but i didnt received any complaint number message. I tried to contact with customer care but my call is not allowed to connect. Still I didn't...
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P
Partha Sarathy
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ke unlimited plans 899/1299

Guys plz don’t ever take the fake unlimited plans of docomo which they claim is unlimited but in reality its not.

I’m a docomo user from last 4yrs recently y from last 5 0 6 months i was using the so called unlimited plans of docomo, 5 to 6 months back i got a call from doco customer care and they offered me the 899 unlimited pack, the very same month i got a bill for 1700rs which i got shock and when i inquired they were...
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P
parth7418
from Nichlaul, Uttar Pradesh
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net disconnect

Address:Jamnagar, Gujarat

i'm using tata docomo net services since too many times, i already complain to tata abt net disconnect 10 or more times, it always says it will be solved...solved....bt it happens never...
my net is always disconnect after 30 min, and nt connect in 1st attemt either in 2nd also, i have to wait 10min for connect.....really u provide very bad service tata docomo....
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D
Deepak Choudhary
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250 net plan,balance deduction

sir,
I have activated RC250 on 25April (at 2:21 pm approx)on my number [protected].
on this day the net is superb,but next day I got a text "3G plan is deactivated"on 27 april, and I
also lost getting data of RC250 plan.
Now, whenever I connect using TATA.DOCOMO.INTERNETHVC , I get
connected, but there is no data being received.
i called docomo care every day till now,
they told me...
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R
ronty15
from Kolkata, West Bengal
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Fraudulent Service- Tata Docomo

Address:South 24 Parganas, West Bengal

I had applied for a Rs 99 recharge from Docomo website, where, I was promised to get the call rate of 1.2 p/ 2 seconds. However, after few days, I happened to notice that my call rates had remained unchanged. After having brought this to the notice of the network provider, I was assured of action by 29th April, which is today.

I finally did get a call from Docomo, today, and I was eagerly hoping to find a solution to my problem,...
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V
vdewan2005
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal Charging of Internet Data

Address:Faridabad, Haryana

Dear Sirs,
The under mentioned is the up dated info' from a Letter sent to Appellate Authority (Not Responded, but Reply as usual came from earlier Mail):

This has further reference to the mails resting with you and the discussion someone have had with me at around 11:00 hrs. today from +[protected] ; It is very sad that `although he had shown his inability to read data of 13th Apr 2013 from his record, but...
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M
mihirgosai
from Bengaluru, Karnataka
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INTERNET related problem

Address:Anand, Gujarat

Hello, I had a 2G data plan, which was going to expire on 29 April 2013. But, Because I have used all data(3 GB), I have activated another plan RC250 on 27 April (at 6 pm approx).
After 1 hour of recharging RC250, I got text "2G plan is deactivated", and I also lost getting data of RC250 plan.

Now, whenever I connect using TATA.DOCOMO.INTERNETHVC , I get connected, but there is no data being received.
br...
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P
pranavharihar
from New Delhi, Delhi
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mental torture by tata photon

Address:Delhi

I'm pranav harihar sharma, a media professional from gurgaon. I was holding a tata photon number-[protected], which is now disconnected on my request.

This is the reason why i requested for the disconnection-

1.on jan 12 2013 i requested at tata photon customer care to activate a particular ( ARP 3 GB [protected]@7650) on my number. (Request no:[protected]
It was told to me that the request will be resolved...
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M
Mahi1349
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop sending unwanted flash messages

Address:Kanchipuram, Tamil Nadu

Hi Tatadocomo,

I am Maheswararao and My number is [protected]

Recently, my number has been activated with "fact-to-fact " service without my notice due to flash message results Rs 30/- deducted from my balance.So here i am requsting u to re credit the money that i have lost.

Please stop sending the unwanted Flash SMS which are indeed frustrating me. Flash messages are getting activated...
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D
dheeraj.carver
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service Center

Address:Pune, Maharashtra

Team,

Now I want to explain the whole thing which make my week PATHETIC. I had facing an issue with your TATA Photon+ device ([protected]) registered on my wife name Amruta. Previously when I was called your call center, your employee gone through me few settings which does not make any changes in my device speed. Downloading speed was 0.65 and Uploading was 0.79

Now today I am completely frustrated and decided...
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S
sagarpaulkar
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount not credited

Address:Maharashtra

Dear Sir / Madam,

I am Sagar Paulkar applied for the Tata dokomo service by porting from post paid to prepaid service. My service has been changed from post paid to prepaid but still not get any balance for which i paid 250 Rs (First Recharge) to docomo office, kalyni nagar, Pune where in i requested receipt but they didn't provide me the same.

For the same, i called to customer care 121 at 2:45 pm on...
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currenshah
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding false charges

Address:Maharashtra

I had recieved call on my TATA DOCOMO number [protected] for the company itself regarding wining lucky customer and assuring me to give free caller tune for 1 month , no charges. But when the service got activated next day i was charged Rs.50 for 2 months.
I called their customer care regarding this problem but they said that the service was not free and they wont refund my money.
Please help me regarding this problem. And im...
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ANIRUDDHA S
from Mumbai, Maharashtra
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MISLEADING RECHARGE INFORMATION ON COMPANY WEBSITE

Address:Maharashtra

Tata Photon+ number: [protected]
With respect to above mentioned number recharged through e retailer Suvidhaa.com for INR 255.00 on 24th April, after checking from tatadocomo.com which mentions the recharge as 1GB for 30days (Transac. id: [protected]), attached screenshot for your reference you can also check from your website as on today 25/4/13 it mentions same.

Got confirmation for 1GB for 15 days, when complained...
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M
Mayavarathaan
from Coimbatore, Tamil Nadu
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New Sim card issuance

Address:Coimbatore, Tamil Nadu

I have seen many people are raising complaints against Tata Docomo that their new SIM has been deactived within months of getting new connection.

This was happened to me too. I am raising 2 simple questions to Tata Docomo through their call center people, email, email to appallatte authority, but no one dares to respond to these 2 questions.

My questions are :

(1) Do they allowed to ACTIVATE ...
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