[Resolved] Tata Docomo — TATA PHOTON PLUS BILL PLAN | |||
Dear Sir, I have been using the services of Tata Photon Plus for past 3 months. 3 months back when I wanted to take the Tata Photon Plus plan one of the Tata Tele service agent / employee (Mr. Nishant Bhatia Contact No. [protected]) showed us the schemes of the Tata Photon plus service. We informed him that we are maximum time in office where internet facility is available and Our data consumption is very less in home .So we showed our interest to take prepaid scheme. However Mr. Nishant advised and convinced me to take the unlimited plan for two months and after that change it to prepaid scheme by his marketing skills & having a trust on the Tata group company I paid him Rs.1500 in the month of May-2013 for getting the Tata Photon service . After this event following events took place 1) As advised by your agent while taking the plan, On[protected], I called the customer care and requested him to change the service from postpaid to prepaid. But he suggested if your data consumption is less , you can take Rs. 250/ month plan and he informed that my plan has been changed to Rs 250 p/m with effect from[protected]. 2)But on[protected] i received a bill of Rs.843 from Tata Docomo . I have contacted the local office of Tata Photon at Sakchi and enquired, now they informed that i can't change the plan upto one year which was locking period. I would like to inform that this 1 year locking period was imposed upon me without my knowlegde by your agent. I have again requested your customer care to change this scheme from postpaid to prepaid, but no help received from your customer care . I am feeling cheated & harassed from the services of a trusted brand of Tata group and now I have decided to discard the Tata Photon plus services right now. No company can impose a locking period on any customer binding them to pay even if they don't use their services. My Only mistake was that I trusted your representative who cheated in return and now I have lost my faith in your company and advise you to block my modem as I will not be using your services from right now. Please stop the billing against this modem immediately as I will not be paying any further. Regards Sukant Pattanayak Docomo No: [protected] Area: Bihar & Jharkhand Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Oh God Please help TATA Photon customer . Tata are doing good buseness with people. TATA has given mail ID regarding my complain which one I had used for same purpose. But I did not get any positive attitude from TATA.
Plase can you help me how I will return my money from TATA. I have spoken with customer care center who has no interested to return my money as well no improve the speed .
When I have called tata customer care, they keep on hold & transfer to their executive. No one have interest to solve the problem..
Right now Plaese can you suggest some one how I will get back my 4000 INR from TATA indicom.
Plase can you help me how I will return my money from TATA. I have spoken with customer care center who has no interested to return my money as well no improve the speed .
When I have called tata customer care, they keep on hold & transfer to their executive. No one have interest to solve the problem..
Right now Plaese can you suggest some one how I will get back my 4000 INR from TATA indicom.
Hi email below people one by one
Dont send all emails below one shot email otherwise they will be spam email
Send one by one all and wait for week
deepak.[protected]@tatatel.co.in
Srinath.[protected]@tatatel.co.in
appellate.[protected]@tatadocomo.com
[protected]@tatatel.co.in
[protected]@tatatel.co.in
cs.[protected]@tatatel.co.in
mddesk.[protected]@tatatel.co.in
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
Munira.[protected]@tatatel.co.in,
Aditya.[protected]@tatatel.co.in,
vinita.[protected]@tatatel.co.in,
poonam.[protected]@tatatel.co.in,
rajeev.[protected]@tatatel.co.in,
TN.[protected]@tatatel.co.in,
TN.[protected]@tatadocomo.com,
Vinayak.[protected]@tatatel.co.in,
Joyjeet.[protected]@tatatel.co.in,
Udit.[protected]@tatatel.co.in,
Amit.[protected]@tatatel.co.in,
RAVINDER.[protected]@tatatel.co.in,
Rajender.[protected]@tatatel.co.in,
Rajender.[protected]@tatadocomo.com,
shefali.[protected]@tatatel.co.in,
navaz.[protected]@tatatel.co.in,
sakshi.[protected]@tatatel.co.in,
Prasann.[protected]@tatatel.co.in,
Vrinda.[protected]@tatatel.co.in,
Rubina.[protected]@tatatel.co.in,
sakshi.[protected]@tatatel.co.in,
Dont send all emails below one shot email otherwise they will be spam email
Send one by one all and wait for week
deepak.[protected]@tatatel.co.in
Srinath.[protected]@tatatel.co.in
appellate.[protected]@tatadocomo.com
[protected]@tatatel.co.in
[protected]@tatatel.co.in
cs.[protected]@tatatel.co.in
mddesk.[protected]@tatatel.co.in
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
Munira.[protected]@tatatel.co.in,
Aditya.[protected]@tatatel.co.in,
vinita.[protected]@tatatel.co.in,
poonam.[protected]@tatatel.co.in,
rajeev.[protected]@tatatel.co.in,
TN.[protected]@tatatel.co.in,
TN.[protected]@tatadocomo.com,
Vinayak.[protected]@tatatel.co.in,
Joyjeet.[protected]@tatatel.co.in,
Udit.[protected]@tatatel.co.in,
Amit.[protected]@tatatel.co.in,
RAVINDER.[protected]@tatatel.co.in,
Rajender.[protected]@tatatel.co.in,
Rajender.[protected]@tatadocomo.com,
shefali.[protected]@tatatel.co.in,
navaz.[protected]@tatatel.co.in,
sakshi.[protected]@tatatel.co.in,
Prasann.[protected]@tatatel.co.in,
Vrinda.[protected]@tatatel.co.in,
Rubina.[protected]@tatatel.co.in,
sakshi.[protected]@tatatel.co.in,
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Tata Photon Plus — Bill and service
I have taken connection of Tata Photon Plus wirless Broad Band Service which speed is 3.2 Mbps . Rightnow I feel too much problem which is complained to tata indicom ,but they have not taken any action. I have complained few days ago regarding spped , they send some engeener to cheeck the speed . But engeener cheecked & send the report to the Tata Indicom that speed is not good too much slow.Engeener told to me that problem in tata photn cyber. Right now automaticlly getting disconnect & too much slow. Few times web side is not opened as well as server is down. Customer care told me that we have no problem , your system has problem. Then I have send to customer care where allready I chhecke it has no problem in my system. I have cheecked with another laptop where same problem.Tata photon is the very expenssive in the indian market now days. But service is very bad & I am very very disappointed.
After complained they send the unlimited bill which is I did not use. It is happen every month. Tata has not taken any actuion regarding that.
They provide customer care no & mail id which is not help full for public.