[Resolved] Tata Docomo — Unfair balance deduction and mobile not activated!! | |||
Hello, my TATA DoCoMO mobile number is [protected]. I recently ported from Vodafone to TATA DoCoMO as I was rid o[censored]nfair deductions from Vodafone, now it hasn't been 2 days I got deducted rs. 30 , I got a SMS saying that buddy chat was activated. I did not activate it. I deactivated it by calling to 155223 and it got deactivated. But STILL my balance remains the same!! It has not been refunded. I tried to reach out customer care by dialing 121 and pressing "9" It says your number has not been activated? wtf? You guys must be seriously kidding. I moved to TATA DoCoMO for quality and I expect this. I hope for a positive response as soon as I can. Please expedite my request. Thank you. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Tata Docomo — Deduction From mobile balance
While using nokia ovi store on mobile, recieved a message on my mobile no. [protected] from Tata Docomo regarding deductions of Rs. 14.0/- and another deduction of Rs. 99.0/- for downloading GamePack on Tata Docomo 3G Life WAP Service.Actually no such data has been downloaded.
Tata Docomo — Deduction of mobile balance
Dear sir,I am a customer of tata docomo from one year. sir each time recharge my mobile they deduct my mobile balance . They left only 1 rupee. when i enquired reason for deduction they said 'you have downloaded this game or that game and that had cost 20, 30,40,50rupees and so on, but never download a single game ever. This happens from last six month. Please help me and suggest me what I should do.
Thank you.
yours sincere
Mihir kumar mahakud
Hi Mihir Kumar,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Tata docomo cellular. — Uneven balance deduction.
I am a user of tata docomo from last two years.Last month ,on 4th feb, i recharged my account with 50rs.
After few hrs, i rcvd a msg dat you hv been chargd rs 43 for nazara games pck..When I complaint, they returned me rs 30. Saying that the cannot return more than 30rs per mnth. And they will return the remaining amount next mnth.
I still didnt rcvd the money bck.
On 6th march, i rchrgd my acc. Wid rs 200 and actvd a 95rs gprs pck, my 95 rs was ddctd n my remaining bal was 108rs. On the same eve, again i rcv a msg dat ur 95rs plan hv been actvd and again 95 rs was ddctd frm my acc.
I was charged rs 190 for 95rs plan.
Nw m nt getting my money bck.
Please help me.
Hw can i get my money bck
my no. Is [protected]
docomo bnglr