Tata Indicom — tata indicom are cheats. they didnt give me the connection but now they sent a bill after 2 years along with a court notice | |||
Hello sir, I wanted to bring the following concerns to your notice. My Father, Shri U.C.Pandey had applied for Tata Indicom connection on[protected] by paying a deposit of Rs. 149 and was told that we will get the phone within a month’s times. We never got the phone, but After 4 – 5 months we got 2 bills. The Account no. was [protected] and the phone number was - [protected] When we inquired about the bills and this phone number, it was found that the connection had been given to someone else with a similar name – D.C.Pandey from Aditypur and that he was using the phone, however the bill was generated on my father’s name. I complained about this in Feb 2009 and were told by Tata Indicom center of Golmuri that they have canceled the number and removed the information about my father from the system and updated it with the actual person’s information who has the number and who is using it and paying the bills etc. They assured to us that the matter had be sorted and that we won’t get any more bills. We didn’t followup on that to check if that was really done or not. As a FYI, we never got that Rs 149 that we had given at the time of booking the connection back as well. Now recently on[protected] we got another bill of 2306 rupees for the same number along with a notice from the court !!!! I would request you to look into this matter urgently and get the court notice canceled as WE NEVER RECEIVED THE HANDSET SO WHY DO WE NEED TO FACE SO MUCH INCONVENINCE WHEN THE FAULT WAS BY THE TATA INDICOM DISTRIBUTOR WHO GAVE THE PHONE TO SOMEONE ELSE BUT DIDN’T UPDATE THE ADDRESS. We are Tata indicom customers as we 2 have a tata indicom number, plus 5 tata docomo numbers and tata docomo wifi and tata photon plus. I called in and registered a complain. the complain number is[protected]. so far there is no update from these people. Please suggest what to do about the court notice. i am supposed to be there at 3pm on 24Feb 2012 Thanking you in anticipation. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Mr. Vijan,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing docket number[protected]. Hence, the adjustments also given.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing docket number[protected]. Hence, the adjustments also given.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform that, your complaint bearing vide docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care,
Tata Docomo.