Tata indicom Photon Plus

5 Reviews

S.V.HARISH KUMAR REDDY

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speed of net

sir,
i had purchased tata indicom photon plus for net connection for 3600 rupees.
they said that it will give 3.1mbps ,but the product is not giving speed which they suggested.
but the product is giving negligible spped and disconnectiong after every five minutes,
and iam disgusted using this product even after paying money,
and i m mentally harassed
i already complained in thier website ,but they are not replying and customer care number is also not working,
so iam here to complaint against tata indicom ,

4 Comments

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NARENDRA

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sir,
i had purchased tata indicom photon plus for net connection for 3600 rupees.
they said that it will give 3.1mbps, but the product is not giving speed which they suggested Now it is only 20 Kbps the product is giving negligible speed and disconnectiong after every five minutes,
and iam disgusted using this product even after paying money,
and i m mentally harassed
i already complained in thier website, but they are not replying and customer care number is also not working,
so iam here to complaint against tata indicom

Neelam Kadam

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Hi,
Even I faced too many problems because of Tata's Photon Device!
First of all they were not ready to give demo, stilll i Paied 4000(3500 of device + 500 installation) and the person who came for installation was not able to start the device at all till the end of the day!! and he went away, and never come again to install the device properly!! then i have started it myself.
They are Not at all replying properly for emails(having too many mail id's), customer care numbers are only for marketing purpose and not for so called "CUSTOMER CARE".
Once they get the money they dont care for anything.
The marketing people are telling Photon will work at evrywhere, where network is available!! but photon is not working where even the Tata indicom's wireless phones are working!!
I have used it hardly for 15-20 days in mumabi and I shifted out of city.Then I tried to discontinue the device, for which also they were not replying properly!! after long time they give me one mail ID aand asked me to mail.
And Now for a large amount of bill they r harrasing to my parents at India, even coming to Home!!
And one more interesting thing is they r not ready take back the device!! what the hell anyone can do with that dump device, if discontinue the service??
They just want their increasing bill amount!!

Karim E. Merchant

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From
Karim E. Merchant
51/A, Occean View, J. P. Road,
Versova -Andheri (W)
Mumbai – 61
17th November 09.
Tel. : 022-26332925

To,
The Manager,
Customer Service
Tata Indicom
Shivaji Park
Mumbai 28.

Dear sir,

I applied for Photon USB on 5th November wide customer application form no 2903329 (S.No. MHMUM-09). I paid full amount by cash to Mr. Rajesh (Mob. No. 9833044677).

He told me that the verification will be done next day, i.e. 6th November & Photon will be delivered on Saturday 7th November.

I am very sorry to inform you that twelve days have passed & still I have not received Photon USB.
I never expected that such a reputed company like Tata Indicom will be so careless about customer service.

Please note that If I not get Photon within 24 hours, I will take this matter either with Head Office or in the Newspaper.

Awaiting your prompt reply

Karim E. Merchant