[Resolved] TATA Indicom prepaid mobile service — Barring Outgoing Calls Without Any Reason

akshatgrg

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I took a Tata Indicom prepaid mobile sim from Tata True Value Shop, Koramangala, Bangalore on 18 May, 2010 and submitted all the documents required.

Suddenly on 25 May the outgoing facility of my phone is debarred. When I tried to contact customer care to know the reason for that, I realized that I could not make call to customer care also.

Then I managed to call the customer care from some other phone which costs me around Rs. 20 and lodge the complaint. I got the reply from cutomer care that my documents had not been submitted and I have to go to the TVS for submitting the documents.

Anyhow I managed to go to that TVS at 10:30 am on 26 May, 2010 and got the information that my form was rejected because my email id was not mentioned in the form and nobody cares for that while the time I was submitting the form.

Then they took another copy of the documents and said that your outgoing will be started by the evening of 26 May,2010.

When outgoing was not started till evening and I called there nobody is ready to give reply and I got the answer that I have to come again to the office to check the status.

Now what should I do. After paying the amount and submitting the documents twice I am facing this problem bevause of total mismanagement in their system.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Mayank Patel

from Bengaluru, Karnataka

Mobile Store — Phone service diconnected as Document not submitted by Mobile Store to Tata Indicom office

I have taken Tata Indicom mobile and Sim Card from Mobile store (Gandhinagar sector-21, Gujarat). I submitted all the required documents to the Mobile Store officer. My connection gets started within 3 hours. BUT AFTER 4-5 DAYS MY NUMBER IS DISCONNECTED BY TATA INDICOM AS THEY HAVE NOT RECEIVED THE DOCUMENT FROM MOBILE STORE OFFICE. When i have inquired about it to TATA INDICOM customer Care, i know that Mobile Store person has not submitted my document. And when i called to MOBILE STORE person they are telling me to resubmit the Photograph and they are telling that I have not submitted the Photograph, but now i am in Bangalore how can i submit the Photograph and its not my mistake they have lost My Photograph due to which i got big trouble.
From last one week my mobile is disconnected and that is because of MOBILE STORE officer mistake.

The three of the officer working in the MOBILE OFFICE store don’t have knowledge of the Price of the Phone also. After 1/2 hour they told the price of the Phone which i want to buy.

I don’t know when my connection will get started.

Gottipati.Vamsidhar

from Hyderabad, Telangana

tata indicom pre paid mobile — unwanted calls

hello sir/madam,
i just want to complaint about the unwanted calls to my mobile. regarding teh download of new songs, listen to any film songs.
i just want to cancel all that facility o[censored]nwanted calls..
just let me know what is the solution for that.
thanks
Bye.

nidhi garg kansal

from Jalandhar, Punjab

I bought nokia 5130c from The Mobile Store, Airtel SMS, 5704 Mall Road, Bathinda. IMEI : [protected]. After few days it started creating problems.. its battery back up is almost zero..i went to nokia care n they said its battery is duplicate.. but the mobile store owner is toatally adamant and he said they are not responsible for it...moreover he misbehaved when we talked to him.. i told them i would lodge a complaint against them.. they said they dont care..
i request you to please take some action against them.

MANDEEP SINGH

from Delhi, Delhi

TATA Indicom — BARRING OUTGOING

I got a tata indicom new connection no [protected] on[protected]. NEXT day there person came for adress verification , house was locked. I am a doctor and was on duty at that time. I asked him to come the next day but he wrote negative report and since then my outgoing has been barred. Despite repeated requests customer care has given the next day of verification till 6-3-2010. For disconnection they took only a day but for revisit such a long time. Also i requested them that i cannot stay at home for these many days just for verification but to no avail. Also they have barred only my outgoing, if this is a security threat they should bar my incoming also. Also for this whole week they will be charging me in my bill while I have not used there services.

Arashpal singh

from Delhi, Delhi

TATA Indicom — phone calls barred

my phone calls was barred without imforming me.very very poor service.one must ask or imform to the customer before barring the calls....

manoj sangwan

from Delhi, Delhi

TATA Indicom — bar outgoing call

Dear sir,I am using a tata indicom postpaid conection last two and three year.my outgoing call are baar from 22.02.2011 when I am calling to said company castmercare always repley me that my out going call alredy start only some tecnical reason uyou have face this type of problem.But after 48 hour my problem is not solve.I have alredy 18 times call to said company castmercare but everytime his answer is that your nomber start in few minitus.Sir this is my commercial mobil No. so I have a gerat loss for this type of problem.Sir please help me

Deepak Bajaj

from Calicut, Kerala

TATA Indicom — Barring outgoing calls

My phone no. is [protected] favouring Deepak Bajaj and the outgoing calls have been barred with out any previous intimation. On contacting Customer care, I.D is demanded whereas it is already submitted and the connection is 5 yrs old.

Deepak Bajaj