[Resolved]  Tata Motors — Over charging amount of new car on old car

Address:

Ernakulam, Kerala

Sir,
. I am Srutheesh.n.g, had buy a car- tata indica v2 ls in January 2013. But the car is 2012 model and the Tata company charged 2013 model car's amount on my car. The actual amount for 2012 model car was below 4.23 lakhs (on road price) in later december 2012. But the sales executive said that it costs 4.73 lakh. He also said that there are Rs 40000 deduction and accessories worth Rs 3000 are free. So that, I have paid Rs 52000 as down payment (Rs 1000 for booking and Rs 51000 as downpayment). He agreed that the car will be delivered in two weeks with complete registration. He also added that he will reserve a car for me so that it can be deliver as soon as possible and the monthly payment should be under Rs 9000. I have selected jet silver colour. After few days , he contacted me via phone and said that there is shortage for selected car and one month is the waiting period. I shouted and asked him for other colour variant. But he said it is not possible and better to cancel the booking. But I were unable to do so. Next day someone called me and introduced as insurance manager. He also said about to cancel the booking but I didn't. I've found that they needs to cancel the booking. But I did not know why they pressure me to cancel the booking. In the evening of that day he called me again and said that there were another colour variant (white) and able to give me, but there might be changes in insurance amount because the vehicle is 2013 model. I said then ok. I had reached the showroom next day. They show me the details. In that, no deduction and monthly payment is Rs10060. But no changes in down payment and offer worth Rs 3000. I said ok anyway. After few days, they called me and said that the vehicle has been delivered. I got the vehicle but it's colur was jet silver. I called back them and asked about the colour change. The sales executive said that they tried hard to get that colour variant. I replied thanks. After one month, during service period, my friend noticed me that the vehicle is 2012 model. I was in trouble to do what, because I realized that I was trapped. I decided to complaint against them in consumer forum. But I needed more time to collect the details about the car dealings. So that I took more time to complain. My car is insured by Mahindra finance instead of Tata.
So, sir, I am adding the details of my car's amount and the top model's amount.
My car,

Tata indica v2 ls 2012(in INR)

Ex showroom price - 450000
Insurance amount. - 23000
Total. - 473000 (on road)
Down payment. - 52000
Deduction. - 0
Grand total. - 421000
Monthly installment. - 10060 for 5 years
They deducted 21000 instead of 40000 to tally the amount to 4 lakh.
Monthly installment for the amount of 4 lakh instead of 3.81 lakh (with actual deduction of 40000)
Free accessories worth 3000.
No full cover insurance.


Actual amount,
(details known from stranger who had buy the car December 2012 )
Tata indica v2 ls (in INR)
On road price. - 412000 (approximately )
Down payment. - 50000
Benefits up to. - 40000
Monthly installment- below 6000 for 5 years for about 3.22 lakh.
Free accessories worth 3000 or gold coin and full cover insurance are the extra benefits.

They made a deduction of Rs 21000 , I thought it is a favour to me. Actually they made me fool.

Tata Indica eV2 ls 2013(in INR)

Ex-showroom price. - 413000 up to 435000
on road( approx. ). - 441000 up to 478000
deduction. - 40000
Loan pass for Rs 4 lakh and monthly installment around 9000 for the down payment of Rs 65000. Insured by tata.
I asked the details of Indica eV2- one of the top model of indica. This model has efficient engine than my car and more fuel efficiency of 25 kmpl. But the sales executive doesn't suggested this car for me. I asked why. He said that this model costs 5 lakh and above - good sign of cheap business.

Sir, I am already too late. I have paid monthly payment for 6 months yet.
Sir, can you help me to get compensation? Or, I need to change the scheme to the actual scheme of 2012. Because, currently it is 2013 scheme. My car is 2012 model, not 2013.
Otherwise I am wishing to return the car to them hence stop the business with them with I need my complete money back.

Suspect's details

company - Concorde tata motors,
Nettoor, cochin,
Kerala, India
Sales executive - jaykumar
Insurance company - Mahindra

My personal details

Srutheesh. N. G
Nedumparambil house
Palliport. P. O.
Ernakulam,
Kerala, 683515
India.

Ph: [protected]
[protected]
Call me these numbers if you need additional details. Kindly please do the needful.
Your's faithfully,