[Resolved] Tata Photon+ — Dont Take Tata Photon as they are Arrogant & Not Customer Friendly | |||
Hello, My tata photon number is [protected], My Account number is[protected], My tata photon was disconnected since the credit limit was set Rs.800, but my monthly bill plan is Rs.900 + service tax. How can be the bill amount is Rs.900 + but the credit limit is just Rs.800. You have to increase the credit limit. But when I checked regarding the credit limit, your executive said they have not received verification details. The connection was activated two months back and the verification is already done, but if the documents are not received then its not my problem and this is not fine to disconnect my connection without proper intimate. The Reference number of my complaint is[protected],[protected],[protected],[protected],[protected],[protected],[prote...⇄ Please do the need ful for a permenant solution or I might terminate the connection immediatly. Regards, Karthik.G/Saranya Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hello,
My tata photon number is [protected], My Account number is[protected], My tata photon was disconnected since the credit limit was set Rs.800, but my monthly bill plan is Rs.900 + service tax. How can be the bill amount is Rs.900 + but the credit limit is just Rs.800. You have to increase the credit limit. But when I checked regarding the credit limit, your executive said they have not received verification details. The connection was activated two months back and the verification is already done, but if the documents are not received then its not my problem and this is not fine to disconnect my connection without proper intimate. The Reference number of my complaint is[protected],[protected],[protected],[protected], [protected],[protected],[protected]. Please do the need ful for a permenant solution or I might terminate the connection immediatly.
Regards,
Karthik.G/Saranya
My tata photon number is [protected], My Account number is[protected], My tata photon was disconnected since the credit limit was set Rs.800, but my monthly bill plan is Rs.900 + service tax. How can be the bill amount is Rs.900 + but the credit limit is just Rs.800. You have to increase the credit limit. But when I checked regarding the credit limit, your executive said they have not received verification details. The connection was activated two months back and the verification is already done, but if the documents are not received then its not my problem and this is not fine to disconnect my connection without proper intimate. The Reference number of my complaint is[protected],[protected],[protected],[protected], [protected],[protected],[protected]. Please do the need ful for a permenant solution or I might terminate the connection immediatly.
Regards,
Karthik.G/Saranya
They take not less than 20-30 mins to see the status of the complain or to generate a complain.
Most of the time they close the complain without resolving the issue. When you call them to ask why the complain was closed without resolution they'll reply that there was some misunderstanding hence now they are registering a fresh complain.
As it has happened several times I must say that the level of expertise of customer care staffs is very low.
Most of the time they close the complain without resolving the issue. When you call them to ask why the complain was closed without resolution they'll reply that there was some misunderstanding hence now they are registering a fresh complain.
As it has happened several times I must say that the level of expertise of customer care staffs is very low.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Tata Photon — Increase the Credit Limit, Complaint no.263858001, 263859417
Hello,My tata photon number is [protected], My Account number is[protected], My tata photon was disconnected since the credit limit was set Rs.800, but my monthly bill plan is Rs.900 + service tax. How can be the bill amount is Rs.900 + but the credit limit is just Rs.800. You have to increase the credit limit. But when I checked regarding the credit limit, your executive said they have not received verification details. The connection was activated two months back and the verification is already done, but if the documents are not received then its not my problem and this is not fine to disconnect my connection without proper intimate. The Reference number of my complaint is[protected],[protected]. Please do the need ful for a permenant solution or I might terminate the connection.
Regards,
Karthik.G/Saranya