[Resolved] Tata Photon+ — misleading billing information | |||
Acc no:[protected] I have purchased a tata photon connection with a Rs950 min based plan advising 100 minutes of free usage by the local franchisee. subsequently i have requested a change on 31 st march in my plan to Rs 500/mnt minute based plan . yesterday i have received a call from your company that my unbilled amount is Rs.730 for the current month and plan. on inquiring with customer care i was replied that the bill for Rs 313 has already been raised from 19 mar-29 march and Rs 730is the bill amount for the coming month. i am shocked to learn that only 2 days had lapsed and only 2 hrs of internet was used by me then HOW the bill amount has been shown. on veryfying my account it was showing that 2603 minutes has been used by me under the Rs 500/mnt min. based plan. i would like to get clarification regarding the internet usage and the likely bill for the coming month to enable me to continue to use the services. i feel cheated and uncomfortable from the above. RS Meena contact no:[protected], Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
not getting bill of last month. i want information about my postpaid bill.
Reply
a/c no is[protected]
not getting bill of last month. i want information about my postpaid bill.
not getting bill of last month. i want information about my postpaid bill.
Tata Photon + — Misleading Information
SirI purchased Tata Photon(27th May) @ 1799 Rs and FRC of 125 Rs ensured 1 month usage upto 5 GB.
After a week usage my connection was disrupted. Later when my connection resumed(1 week later) these people asked me to pay another 1000 Rs of 5 GB usage.
When I enquired about discrepancy they told the offer is now available to you for some reasons.
If I knew the connection would have cost 2700 Rs I wouldn't have purchased it.
This is a fraud and I didn't expected it from company like TATA.
This is not right to fool customer.
Hope to get a all my money back(1799+125+1000Rs) in exchange of my tata photon + dongle so that is could switch to some other alternative.
Not a problem..
Just concerned about your Final outcome.
Please do keep be posted of your progress.
Just concerned about your Final outcome.
Please do keep be posted of your progress.
refund of money
I have done tata photon plus recharge on 13/05/13 for no. [protected] for Rs.450.But the recharge was not successful , but the amount was cut off from my account.Till now I didn't get that amount.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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