Comments
Please throw the modem in dustbin either u will regret, Customer care of tata photon sucks a big time.
Dear Customer,
As per the discussion, we would like to inform you that as per our records we found that the cancellation request docket number[protected] has been registered on 19-JUL-2013 and your connection will be cancelled within 15 days.
Further, we would like to inform you that there is an outstanding amount of Rs. 1151/- in your account and request you to clear the same ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion, we would like to inform you that as per our records we found that the cancellation request docket number[protected] has been registered on 19-JUL-2013 and your connection will be cancelled within 15 days.
Further, we would like to inform you that there is an outstanding amount of Rs. 1151/- in your account and request you to clear the same ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
Last time when I paid the outstanding of 654 I was assured that my photon will be disconnected yet they generated the bill again and not 654 but 1151. Am I a fool? I will not pay the amount this time. my photon is in the box, no one is using it but your executive is lying to me saying that you are still using the photon. I have even uninstalled the photon software.
Hi Shivam, I am facing the same problem like you in relation to the tata photon problem request you to get in touch with me Name: Jayan Mathews Contact: [protected] need you advice in case you have been successful in getting the connection disconnected. I had disconnected my connection in June but kept on recieving bills for July and August and now see to have accumulated a charge of 1343 inspire of not using their service.
in case not would suggest a joint action as it may be a case with many customers
in case not would suggest a joint action as it may be a case with many customers
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.