[Resolved] Tata Photon + — Non submission of documents for activation of services | |||
Hi On the 30th of March,2013 I bought a Tata Photon+ 3G connection for Rs. 1650 incl. taxes from Sagar Communications. I was told that I need to submit my Driving License Xerox, 1 photo and my landlords contact details which I did. The form was filled and I received the dongle and I was told the service would be activated within the next 7 days. Its been 2 weeks and yet my documents have not been submitted to the service provider and so my connection has not been activated. When I approach the shop they say and confirm they have submitted the documents, but Tata customer care says that the documents have not been submitted. Even the bill provided to me for the purchase has false information. the bill date is printed as 05/12/2012, contact details provided dont exist. I am facing a lot of problems as my earlier connection which was from MTS is not active as MTS has stopped providing services in the Maharashtra circle. I request that my issue is addressed and I am provided assistance by you all as I am not well aware of the proper grievance redressal system in our country. The bill details are: Shop Name: Sagar Communications Shop Address: Shop No. 21/A1 Dange Chowk, Thergaon Phata, Pune Shop Contact Details: (Which dont exist) +91 [protected], +91 [protected] Tax Invoice No.: CA99 Bill Date: 05/12/2012 Particulars: I qty TATA Photon+ , IMEI No. A[protected]CAE, Rate: 1650 VAT TIN No.: [protected] V w.e.f. 15/04/2006 CST TIN No.: [protected] C w.e.f. 15/04/2006 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Tata Photon is a company. Never buy any tata product.
this is request to take actoin against tata photon service.i have tata photon connection [protected] i have paid my bill 2 dec. but my connection still deactivate.now i wannt to close my connection but they wannt whole bill...i want to say that this is wrong think... & shamli dealer(Riya Telecom, Opposite V.V.Inter College, V.V.Inter College, Shamli -(CA/CH)) is thift. they always misgiude the customer bcs he says me photon whiz (unlimited plan) is 799/-...but realty is its 699/- plan...& they always dealy the bill of customer...so please take action against this frod dealer...
my personal contact no. is [protected]
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Tata Photon — Non Activation
Sir,My name is Neil Roberts and i am a customer of tata photon number [protected] registered to the billing address house no 890, phase 9, mohali. I have taken a tata photon which due to some dispute had been disconnected for the past 2 months. The dispute was cleared and a bill of Rs. 1200 had been sent to me. I have paid the bill about 1 week ago but the connection is still not activated
Thank you
Regards
Neil Roberts
House No - 890,
Phase 9
Mohali
Ph - [protected]