Comments
i totally agree with subbu88.
Who in their right mind can understand their terms of disconnecting the device for night usage by just looking at the info given at the site? i am really disappointed that these things are taking place with a company like TATAs.
"if i start a session during Night time and continue the session into the Day time, will it be considered as Night usage?", i dont think they have any answer for that subbu88!
I thank adityatelidevara for sharing his problem because i was almost about to buy the device.Now i should look at other options like Airtel or Reliance. For me money is not imporant, but the service is what we all want!!
And i would recommend all the people not to go for a service where they think they can getaway with anything once the user buys their service.
Who in their right mind can understand their terms of disconnecting the device for night usage by just looking at the info given at the site? i am really disappointed that these things are taking place with a company like TATAs.
"if i start a session during Night time and continue the session into the Day time, will it be considered as Night usage?", i dont think they have any answer for that subbu88!
I thank adityatelidevara for sharing his problem because i was almost about to buy the device.Now i should look at other options like Airtel or Reliance. For me money is not imporant, but the service is what we all want!!
And i would recommend all the people not to go for a service where they think they can getaway with anything once the user buys their service.
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According to the above statement, If I start a session during Day time(7:00 AM to 11:00 PM) and continue the session into the Night time(11:00 PM to 7:00 PM), without disconnecting the device, it will be considered as Day usage. But, if I start a session during Night time and continue the session into the Day time, will it be considered as Night usage?
And one more thing. Who on the earth would understand that, from the website that we need to disconnect the device and reconnect it.
The above person clearly stated that even after repeated queries you have not told him about disconnecting the device.
It would be better if you mention the details about the disconnecting the device on the website(Should be easily accessible to users. Not somewhere hidden where even google can't find them).
It would be even better if you remove this irritating procedure of disconnecting and just do the classification of Day/Night usage based on the time, by just starting a new session whenever Day/Night time starts.
Do you feel that a mere 500rs is a good will gesture when he is just a student and had to pay 4000 bucks?