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The person of agency that promised me this speed and all is Sumathi bai <[protected]@pagelink-pagepoint.com>
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Tata Photon Plus — False Promise
Tata photon plus boasts about giving a speed up to 3.1 MBPS..BUT I am getting a pathetic speed of 12 kbps. The service provided by them is not up to the mark. What to do? Same here dude. I think if this was USA we could sue them and all. TATA is regarded as one of the most honest companies in the world. But I have shared same experience as you...Maybe these cheats will learn a lesson from someone some day...
Amit Kriplani.
GUJ.
Amit Kriplani.
GUJ.
Finally they read the complaint here and called back and said that i can come and collect the Rs 100 they charged me for the "free" bag. But what about the Rs. 2500 that i have been charged for a device that gives no more than 1 mbps when they are advertising a speed of 3.1 mbps. According to their lawyer-like-fine-print stance they advertised it as "upto" 3.1 mbps, saying that it will not always give 3.1 mbps, but it should at least touch 3-3.1 mbps sometime right? It never goes beyond 1-1.4 mbps, so what'ts the meaning of writing upto 3.1 mbps. As if this cheating was not enough. Now they are repeatedly calling and trying to convince me that they assure speeds of only 256 kbps and that i should be thankful that i get 1mbps. Despite me telling the caller sternly 10 time he continued to repeat the line like a broken recorder "1 mbps is enough", not listening to what i was saying at all, what a bunch of machine fed . First they sell us short then they tell us that we have not got less, that we should in fact be thankful that we are getting more than 256 kbps. Wow. Haramiyon ka jawab nahi.
Without solving anything these [censored]s sent the below email, all they did was get some stupid exec to call and and get me to do some time timepass setting changes on the computer which resulted in no difference in the slow speed whatsoever, their device is not capable of giving speeds above 1.4 mbps yet they advertise 3.1 mbps, the truth is that they have oversubscrubed customers and it is not possible to give everyone 3.1 mbps, so it is like fitting 200 people in a train coach meant for 100 people, bloody [censored]s, i hate my country because nothing gets done to such cheat companies, i emailed the DoT guy and he simply pointed me to go to the DoT website, he is paid by Tata as Tata lists his email id on their Site, all chors, shameful
Dear Mr. Karan Bhatia,
Greetings from Tata Indicom!
This is in reference to your complaint number 224818 regarding your Tata Indicom number [protected].This is a confirmation that your request has been resolved.
We deeply regret the inconvenience caused to you and promise to provide you with superior and eminent personalized service.
For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected]. You may also write to us at customercare.[protected]@tatatel.co.in
(You being our Photon+ customer, can also get in touch with us on[protected]Toll free). We shall be glad to be of assistance.)
You can also get in touch with our Nodal Officer Mr. Nirlep Raval on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.
Thanks and Regards,
Neha Jain
Customer Care GUJARAT
Tata Teleservices Limited
Ph: [protected]
Dear Mr. Karan Bhatia,
Greetings from Tata Indicom!
This is in reference to your complaint number 224818 regarding your Tata Indicom number [protected].This is a confirmation that your request has been resolved.
We deeply regret the inconvenience caused to you and promise to provide you with superior and eminent personalized service.
For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected]. You may also write to us at customercare.[protected]@tatatel.co.in
(You being our Photon+ customer, can also get in touch with us on[protected]Toll free). We shall be glad to be of assistance.)
You can also get in touch with our Nodal Officer Mr. Nirlep Raval on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.
Thanks and Regards,
Neha Jain
Customer Care GUJARAT
Tata Teleservices Limited
Ph: [protected]
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