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Yes tata photon not generating correct bill.
Dear Customer
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
Hello,
I am having a postpaid internet data card of TataPhoton number([protected]) on my name Nitesh Batra. It was on a disconnect mode (Safe Custody for 5 months), i got it activated on 13th March 2013 (SERVICE REQUEST[protected] speaking to the customer care to get it activated & change its plan to 850 unlimited plan.
When i got my first Bill on April 3rd for Rs 1, 391, i spoke again to customer care asking about the plan. They said that its 250 rs plan & above some few mins free we are charging 30rs per hour. Again i asked to change it to 850rs plan as i was using it daily for official purpose. Customer care also promised me to keep using it & said that they will charge me for 850rs plan & will wave off the rest amount.
In May they sent me bill of Rs 9, 290 (more that nine thousand rupees). Again i spoke to them and asked for the recorded conversation of mine & customer care officer of 13th March which they said they cant give due to company policy.
Now they are calling me everyday & threatening me to pay the amount or else they will take action on me legally. They also offered me a discount of 30% & said to pay rest of the amount. Everyday i get call from this number [protected].
Don't know whom to approach for this as i have been cheated by Tata Docomo company so i am logging this complaint on this forum.
Please help me as i have never defaulted any payment of my phone bill nor any of my other bills.
Thanks
Nitesh Batra
I am having a postpaid internet data card of TataPhoton number([protected]) on my name Nitesh Batra. It was on a disconnect mode (Safe Custody for 5 months), i got it activated on 13th March 2013 (SERVICE REQUEST[protected] speaking to the customer care to get it activated & change its plan to 850 unlimited plan.
When i got my first Bill on April 3rd for Rs 1, 391, i spoke again to customer care asking about the plan. They said that its 250 rs plan & above some few mins free we are charging 30rs per hour. Again i asked to change it to 850rs plan as i was using it daily for official purpose. Customer care also promised me to keep using it & said that they will charge me for 850rs plan & will wave off the rest amount.
In May they sent me bill of Rs 9, 290 (more that nine thousand rupees). Again i spoke to them and asked for the recorded conversation of mine & customer care officer of 13th March which they said they cant give due to company policy.
Now they are calling me everyday & threatening me to pay the amount or else they will take action on me legally. They also offered me a discount of 30% & said to pay rest of the amount. Everyday i get call from this number [protected].
Don't know whom to approach for this as i have been cheated by Tata Docomo company so i am logging this complaint on this forum.
Please help me as i have never defaulted any payment of my phone bill nor any of my other bills.
Thanks
Nitesh Batra
Hi Really i am very upset with Tata Photon Services. I have 2 tata photon my account[protected] i have call to customer care to disable my device on month of Jun 2013 i have lost my device. before this i have pay my 950 plan with out any usage. After one month i got message pay your tata photo bill 3400 i don't get how can they generate my bill after disable or usage 3400. But before this 2 month my usage 0 GB but i have paid my bill i have call to customer care and discus this issue and again making request my request id[protected]. after this i have call many time to customer care to resolve this issue and send me actual bill. But they are not resolve and disable my device and generate my bill every month. again they send me bill pay Rs 6400. again i have call to customer care and tell him all the issue. But they are saying we are not able to make any Complaint.
So i want to know if the customer care not disable this device after my request i this case who is responsible...
So i want to know if the customer care not disable this device after my request i this case who is responsible...
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Tata Photon — Incorrect Bill
hi,I have issue with the bill generated. Please provide me correct bill. As I have already complaint for th same but not getting reply from you people. So I am not responsible for not paying my tata photon bill. If you want you can call me on [protected].
Regards,
Yogesh Patil
Dear Customer,
Your complaint[protected] has been successfully resolved and closed by us
Yours Sincerely,
Tata Indicom
then I replyed to tata photon::::
hi,
I am not satisfied. And Please does not close my complaint id[protected].
Regards,
Yogesh Patil