Tata Photon Plus — poorest internet speed

Address:

Lucknow, Uttar Pradesh

dear sir,
im fed up of your this bad service of photan plus in lucknow city,from last 4 weeks im continiously trying your customer care number,but on each call im put on hold then it will be disconnected.
the internet connection is working very slow,some times it wl stop working suddenly,im very much upset from this service,it wl wirk like a mobile net connection not such as a "HSIA".
either gv me the solution or pls tell me the way to surrender this connection andgo for a better one.

thanks and regards,
atul