[Resolved] Tata Photon Plus — CONNECTION ERROR | |||
Dear Tata Team, This is pertaining TATA PHOTON PLUS connection possessed by me. Whenever i connect the Modem (USB Stick) to my PC and after all the require installation it prompts an error stating "CONNECTION TERMINATED" though i was been able to use this on my laptop. Also logging complaint with Customer care doesn't seems to be working for me as there isn't any response from TATA side. Whenever i call the customer care the incumbent every time conveys that this has been taken care and engineer will surely visit for resolving the same. No engineer turned up till now it has almost been 5 days since i logged a complaint in case u wanna help me please call me on [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
i hav d same problem sumbody plz, gimme a solution...
Reply
Tata Photon — Configuration issues
I own a standard Tata Photon + internet connection,it seemed to have been working fine,but lately,the deice stated that it had configuration issues with my laptop,saying "the modem has been in use or hasn't been configured properly."I have a Hp dv6 1121 AX laptop and i operate on a Windows 7 32-bit OS. I have a similar problem of "Connection Terminated" . I visited the TATA Photon store and they told me that it is the software issue with my computer and I need to reinstall my Windows Vista, With great difficulty I took the entire back up and formatted my disc and reloaded the TATA Photon software. The problem continues and I am so disappointed. Please help ASAP before I throw this stick and spread this issue all over.
Thanks/ Best Regards,
Sanjay
TATA Photon number: [protected]
Thanks/ Best Regards,
Sanjay
TATA Photon number: [protected]
I am also facing the same issue from last two days.
When I called customer care, they told me to re-install the setup and try again. I did it three times and still I am getting the same error.
My stick is working fine on other machine, but generating the error on my system only.
Can anybody guide or suggest reasons for this error??
Thanks.
Regards
Shubham Goel
When I called customer care, they told me to re-install the setup and try again. I did it three times and still I am getting the same error.
My stick is working fine on other machine, but generating the error on my system only.
Can anybody guide or suggest reasons for this error??
Thanks.
Regards
Shubham Goel
Click Start>Run. In the resulting window type services.msc In the services screen, scroll down to Telephony select and right click. Then select Manual and click Start. Check to see if the telephony service has started. Insert your tata photon dongle and try connecting to the net.
Vinupattar
Vinupattar
Hello,
I am using Tata Photon Plus modem with my windows 8 Laptop. while connecting to internet I am getting an error:633: Device is already used or not configured properly. I tried to connect to internet using a wi-fi connection and it is connecting properly, but not able to figure it out why this is happening with modem.
Thanks,
Sachin Bhadane
I am using Tata Photon Plus modem with my windows 8 Laptop. while connecting to internet I am getting an error:633: Device is already used or not configured properly. I tried to connect to internet using a wi-fi connection and it is connecting properly, but not able to figure it out why this is happening with modem.
Thanks,
Sachin Bhadane
slow working
my tata photon plus is working very slow from 3 weeks and going slow day by day ...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information