Tata Photon Plus — Sending bills although i have asked for disconnection of the service

annyarun

from Delhi, Delhi

Address:

Rangareddy, Andhra Pradesh

This is my tata photon no [protected]. I have asked for disconnection of service on Mar 19 but i am still getting daily calls to pay my bill. Although my outstanding amount was zero once(i have a mail confirmation from the representative) now they are asking me to pay the bill of 793!!! The main reason i asked for the disconnection of the services is because they have been torturing by calling everyday to pay the bill although i pay within 10 days of bill generation. Now even my connection got disconnected, calls did not stop. I am extremely irritated by the service provided by tata photon.

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Comments

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dear Mr. Arun,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.