[Resolved]  Tata Photon Plus — Extremely Slow speed of Tata Photon Plus

Address:

Meghalaya, Meghalaya

I have taken a Tata Photon Plus connection no [protected] for more than one year. Initial 5 Months it was giving me speed up to 200 kbps. For the last 4-5 Months, its speed never goes beyond 100 kbps. Often, I am unable to open up web sites. I have been pating my monthly dues without virtually using the services. I never get connected to their customer care no. Efforts to give online, complaints is also equally frustrating. After filling up some entries in the e-complaint format, the moment I try to select the 'district", the web page disappears.

The" brand Tata" is known for its business ethics. But it seems, with Photon plus they have sacrificed that and have acquired the brand name of 'worst internet service provider'.

If they can do something to improve upon the speed, let them do it or else, i am going to surrender the modem.

Bhagirathi Panda

Account No[protected]