Address: | Bangalore, Karnataka |
TataPhoton+ - Tataphoton Plus demanding for payment for "NO SERVICE" given
TATA DOCOMO No/ Account Number
[protected]/[protected]
I changed my latop to MAC, and photon app was crashing on MAC. When complained, there was no action taken for a week.
The contact number/customer support is pathetic - online contact info doesn;t exist, and all the email contacts have bounce mails.
1st of all there is no proper customer care num/email add on net.
2nd'ly the complaints that I logged was closed without resolving the problem
On top of all this I got a thretening call from them...., ridiculous. Who wants to pay for "NO SERVICE"
From the day of 1st complaint I have stopped using it, as the service is unavailable, and the disconnection request is no processed by them, for which I cant do anything....
In fact I was most affected without internet service....
They can give service, sell the product with one touch, but for disconnection, they wont take request on call....
I am not interested in logging in and sending them request for disconnection, as then have closed my complaint without actually resolving, not ONE, but all THREE...
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So irritated...
If at all you have considered customers valued, stop doing this nonsense. This money is taken from me without providing service, to avoid more problems from Tata Photon, am paying this. This is the money which has to refunded, I paid to stop IRRITATION. NOT WORTH GETTING IRRITATED TO IDIOTIC, INSENSIBLE things!
I will never ever be tata customer in life time.
I do not want any more mails/calls FROM YOU. Being your CUSTOMER IS DISASTROUS