[Resolved]  Tata Sky — No service

Dear Team,

Kindly inform you that, last 2 years we have used Tata sky in South West Delhi, 110037.
Last Friday, the no signal option in our T.V screen, there is no another option showing.
I have wait for one day for signal issue & then complaint in customer care, they said, your showing address is Orissa, First you have -relocation & then provide the service & we have also take chargs.250.We have agree with them, but till date we have not get any service. Every day we have called to customer care 5to7 times, but no response till time, every day we have get message today resolved.

Regards,
Deepak ranjan Mohanty.
[protected].
Room no-29.
Rajcomplex,
Near to MCD Primary Boys school.
Reliance Tower.
Samalakha, South West Delhi, 110037.

not getting services properly...only selected channels are getting signals!imp.channels like news channels are giving message no signal all time

for the past three hours i have been get a message on my TV on tata sky that no service is available due to bad weather ... which is rubbish i am in goa and it is avery clear nite ... help lines to tata sky recorded message only say the line is busy this has been going on for the last three hours

My subscriber number - [protected] has not been working. Says "NO SERVICE".

Tatasky consumer complaint system is bad. You can not get through to their complaint number. Response is equally bad.

Service is bad. Further there is a lot of confusion between normal and HD service channels.
It should be either all HD service or all normal service

Since recharged on 11.03.15 not a single channel is appearing

Kindly arrange to solve the problem earliest

My ID is [protected] and I live in Indiranagar, Bangalore. I haven't had any reception on my News Channel since yesterday. Maybe it's the same story with other channels. I followed instructions and send the sms complaining of no service yesterday. I received a sms reply giving my work order no.[protected], again yesterday. It said I will be contacted for a technician visit. That has not happened so far. It is impossible to get through on any of the numbers given by you. What is one supposed to do? This is the second time this has happened in the last couple of months.
I am seriously considering to ask you for a refund and switching to another operator. The service from Tata Sky has been atrocious.
Please take immediate action. Otherwise i will have no recourse except to approach the Consumer Council, as well as cancel my Tata Sky subscription.

My customer id is [protected].
No signal from April 2, 2105. Tried calling their customer care several times but no response.
I have sufficient balance i my account. This is the second time i am facing the same issue.
Fed up with this service.

I have not been receiving full tatasky services for the past 5 days, only some channels are available. As communicated, i had sent an sms to the number given. I had got a message stating that the technician will call, fix up an appointment and come to fix it. It is 5 days now, while I keep getting messages, no one has come yet.
I had tried calling up to complaint, but have been kept waiting for over 5 minutes with no response on many occasions today.
I would like to get my problem fixed and also register a complaint at a higher level regards the pathetic service.

I had posted my complaint a little while ago, I forgot to provide my contact details.

My Customer ID is [protected]

I had posted my complaint a little while ago, I forgot to provide my contact details.

My Customer ID is [protected]

Hi, I am A.M.Babu. My Tata Sky ID is[protected] . I have recharged SD channels pack. There has been no service from Tatasky from past 3 days and despite contacting their customer care numbers there has been no response from them. Please look into the request immediately.

no service of channel

my customer ID is [protected]

Despite numerous complaints Tata Sky has failed to rectify the above problem. They have issued two WO NS[protected] and WO:HHJ678H. Both are pending and their promises to complete the said jobs are not yet effected.
It would be a miracle to get them on phone and on chat you are in line 34.
Senior Citizens like us cannot do anything but be at their mercy since subscription is taken already in advance and we cannot go to another provider. I wonder how a name like TATA can be associated with such rubbish service. Contacted their Mumbai number and was told to lodge another complaint. Time and again we have to stay Bach in order for their so called Engineers to arrive. Subscriber ID:[protected]

work order no NS[protected]

Tata sky id[protected]
.
Problem not solved yet


Extremely deplorable and useless service by Tata sky

Sir, my tatasky id#[protected]. I gave NO SIGNAL complaint on 2nd April. They sent a sms with complaint no NS[protected] and it is scheduled on the same day evening. Again, sent a message stating that, my work order completed and charges are 170/-. . AND ALSO DEACTIVATED MY ACCOUNT. NO TECHNICIAN ATTENDED MY COMPLAINT IN REALITY. AGAIN I TRIED TO CONTACT. BUT RECEIVING SMS AS DEACTIVATED ACCOUNT. PLEASE RECHARGE. I don't know what to do. Whether someone will come and solve my problem or not? Tatasky people are advertising, no charges for this NO SIGNAL services. I have no TV since all these days. David.

Dear Sir/Madam
I am writing this with reference to your Tata sky service last 1.0month I am unable to watch your service properly.
Before 1.0 month I launched a complaint via SR[protected], SR[protected] that time your service Engineer came and check and told me the service was affected due to satellites problem. After 3-4 days your service continue without HD channel after few days HD channel problem solve.

Now from 3rd April I am unable to watching your Service today 11th April-15 and I got your message you gave me three days reliever (extend 3 days).

1. Total -18 days I am unable to watch HD channel.
2. Total-13 days I am unable to watch your proper service.(watching few channel 10-15nos)
3. Total-3days nothing watched.

Regards,
Vikash Sharma
[protected]