[Resolved]  Tata Walky — Instrument issue

Address:

Jalgaon, Maharashtra

Hello,

I am using Tata Indicom walky (Model No. LG345) from last 10 Years. And was getting proper service in the beginning but from last few months I am not getting proper service in Jalgaon city though my payments are regular. Now my instrument is not working properly even there is an issue to access internet service.

When I called service station people they charged me Rs. 100.00 as visiting charges on dated 15th of May 2013 but till date no one even bother to visit my place for service.

When I again called them they are asking me to get the instrument (my WALKY) at their Nasik service station, which is totally inconvenient to travel from Jalgaon to Nasik for the issue. Even if I may manage to take that instrument at their Nasik service station for repairing but what about the internet connection, do they expect me to carry my CPU to their Nasik branch?

For your convenience please refer my complaint numbers bellow

Date Request No.

14th May 2013 [protected].
26th May 2013 [protected]
7th June 2013 [protected]