[Resolved] Telelink Samsung Mobile Service — IRRESPONSIBLE BEHAVIOUR OF YOUR BRANCH AT CITY CENTRE ,BOKARO ,JHARKHAND | |||
Sir, As we are associated with the servie of samsung mobile phone the time frame is must for success in our profession, but unfortunately your Branch of Sector-4, Bokaro seel city has own time table to work. We hardly get consingment sent from Our warehouse Ranchi to our place.His Irresponsible behaviour affects our business as we can not deliver the hand set on time to our customer My office Distance from Your Branch Office of overnite is hardly 200 mts. when we get information by calling on phone no- [protected] a lady staff receives the call says that Overnite office has no manpower to deliver the consingment so come & pickup the same from your end. When my office boy go for depositing the consingment at evening the shop remains close saying the office staff is out for collection of the consingment pl. come next day. How can we work with them pl. suggest. Earlier also we have made such type of complain but nothing has been done in this regard . It is very shamefull for the Reputed company like u. Thanks Rajesh Telelink C-38, city centre,Sector - 4, Bokaro Steel City.Jharkhand. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Samsung Mobile — Irresponsible behaviour
Dear Sir,In all the mobile service station of bangalore the authorised service people will not respond properly for any complaints. They will not pick the phone calls and they are behaving irresponsible with the customers. They will not give any clear solution for any problems caused. They will take more than 2 hours with the customers. They will not response for any small quarries. Please consider this reequest and make a arrangment such that the customer will not have problem with the service stations. Please take action on the service station of Rajajinagar and BTM Layout samsung service stations.
no body can solve my proble by haridwar service centre regarding my cell phone.
Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
akhileh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
akhileh.[protected]@partner.samsung.com
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