[Resolved]  The Professional Courier — Fraud and theft done by professional courier

Address:

Chennai, Tamil Nadu

Dear HO officers,

I was sent a parcel containing- a chocolate gift pack(Ferrero chocolates, 24 pcs Cost: Rs:545 ) through Professional Couriers on 8th December from Guindy, Chennai, Tamil nadu.

The consignment number was MAA[protected]
It was to be delivered on 10th or 11th of December in Bangalure. When there was no delivery till 11th I started calling their customer service numbers:44999944 in Chennai and the agent in Guindy. Despite repeated reminders, there was no response. Once that I got through, I was given a complaint number (25911). There was no further communication from their side though they promised to get back in an hour.

After lodging an complaint, the parcel was delivered on 12 th December 2012. But the out of 24pcs , 16pcs was missing.

I filed a complaint against this theft in guindy office on 12th December and yet I didn't get any responce.

This is clearly a case of negligence and theft on the part of the your courier company.
We believe the courier and send our stuffs to our beloved ones on their special occasions. If these people do this kind of illegal stuffs how do we send our parcels in future

kindly help me out and compensate for the same and believe the culprit gets sued for his mistake and stop doing this stuffs in future to others.

I am so sad that professional courier spoiled my gift on specail day.I believe the judgement will be in consumer's favor and I get the compensation for my emotions and feeling.

Consigmant: A chocolate gift pack-Ferrero chocolates, 24 pcs.
Cost: Rs: 545
Weight: 610gms
Courier Change: Rs: 70
consignment number: MAA[protected]Dated: 8 December 2012.

Regards,
Vipin Srinivas Vijayan.
Chennai.
Ph: +91 [protected].