[Resolved] Tikona Broadband Connection — Broadband Connection | |||
Vary Bad Experience with TIKONA Broad Band, i have pay 1500/- Rs. for New Connection of TIKONA in my Office, Connection Give by Mr. Vikas and say me our Broad Band Speed is Up to 4 MBPS but i feel that all Sales Person is completely commit FAKE now my connection speed is 500KBPS only on 1 PC when i connect my 8 PC (as per our Broad Band Plan) all PC is working on only 10-50 KBPS, i complaint in TIKONA Customer Care for that, his Customer Care executive Say me here is all is well, i don't know what is your problem, than i say please send your Engineer for that, he come at my place and check it whats the problem, he say when we not track any problem in your connection we are unable to send any person in your office, and he not take any action on my request. after a 2-3 days i got a no. of his indore officer ( Mr. Nitin Sharma) he say me we not able to rcv. your complaint you call wrong no. please contact customer care. after than i call again Mr. VIKAS for that. he give me a Engineer no. Mr. Mahesh he come at my office and check it and track problem but unable to solve it and again make me fool o[censored]s. i want to solve my problem or REFUND my deposit amount because i have very bad Experience with TIKONA BROAD BAND, GHATIYA COMPANY HAI if you want any clarification for that feel free call me or mail me at : [protected]@webcraft.co.in Cell. [protected] (Arihant Jain) Again i request do not go with TIKONA very Bad Company in after sale service. thanks Was this information helpful? | |||
Dec 14, 2016 Complaint marked as Resolved Verified Support Apr 16, 2012 Tikona Digital Networks Customer Care's response Hiwe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User ID:- 2. Registered contact number:- please feel free to contact us on[protected] to provide us any feedback regarding our service. Our customer care associate will be glad to assist you email us :-- tikona.[protected]@gmail.Com regards tikona services | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
User_ID: [protected].
I was facing Wi-Fi issue with TIKONA. In morning I called TIKONA technical support after on hold for 5 min my call got connected to Mr.Vishal trechnical agent, his support and help resolved my Wi-Fi issue
Very Good online technical support on resolving the WiFi connection issue.
Regards,
Kishore"