[Resolved] Tikona — Disconnection request not being processed

Somaanurag

Oct 15, 2022

Address:

Indore

Hi,

I live in Indore and was using Tikona broadband. Stopped using their services in June, powered off, disconnected and packed their wifi modem to be collected by them. I sent mails to customer care for disconnection on Jun7 and Jun23, but no action from their side. Then I got mail from [protected]@tikona.in regarding outstanding amount of 440.98. Then yesterday I got call from Adv Meenakshi Tiwari who said she is speaking from Civil court and asked me to pay immediately to avoid legal proceedings. Today I paid that.
My only request is to have immediate disconnection and be over with this worst nightmare.
Tikona id: [protected]

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Feb 15, 2023

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2023

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.