[Resolved] Tikona Broadband Internet — Giving wrong information and keeping my advance money as deposit | |||
Tikona Internet provider took advance amount of Rs.600 for changing my broadband plan. They said that this amount will be adjusted in the next bill but now they are saying that this amount has been kept as security deposit and will only be used when I discontinue the broadband connection. This statement is given by the tikona employee is wrong and they should adjust this amount in the next bill, rather than keeping this amount as a deposit. Deposit should have been taken at the time of connection and not somewhere in the middle. This is cheating from tikona side and hence they should stop doing such things. Was this information helpful? | |||
Nov 20, 2016 Complaint marked as Resolved Verified Support Jan 20, 2012 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User id:- 2. Registered contact number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Broadband internet plan deposit — My deposit money not received
Respected Sir,Ref:PhoneNumber at Residence [protected] Marut VinoooBhai Psatel
Conplaint Mattter:To receive back my deposit amount of Rs.750/rupees seven hundred fifty onlyWithBSNL which they have no reason whatsoever to keep and useour money.
Address:Accounts officer,AO{TR}AnandPh.No.[protected]
NewTelephone Exchange Bldg, Anand;388001 [GUJ.]
I had given Rs.750/rupees seven hundred only under ReceiptNo.[protected]date24/07/2009VVN235096 at customer-service centre
Vithal udoygnagar on 15/04/2009for the use of internet broadband unlimited plan, I used it only for one monthAugust2009only.They do not require any deposit for any broadband internet homeplan.
So after August2009 they have no moral or legal right to keep my deposit money with them.
So I submitted their original ReceiptNo.[protected] at customer-service centre
Vithal udoygnagar on 15/04/2009 to forward to account officer at Anand 388001 to receive my deposit amount held by them illegally and without any reason whatsoever.
Since then I have not received any confirmation of mymoney held by them illegally.
I request you to take up the matter with them and help me to receive back my money held by them illegally.
Marut Vinoobhai