[Resolved] Tikona Broadband Service — Collected money and not responding | |||
I have purchased Tikona Brad Band Bearing user name UAV PRASAD: user ID [protected] , on[protected]and paid for it1600+2200 for Router to Mr Sk M Basha,Marketing persencell No;[protected],[protected], Mr Ali;[protected] Team Leader, and Mr Jagan;[protected] .But till now i did not recived any service from them.They simply dropped a wire and kept qite till today,I have made several reminders to them regarding this issue.but no responce from them.So take care about TIKONA and their Gang.Be awear from above mentioned Persons. Was this information helpful? | |||
Dec 12, 2016 Complaint marked as Resolved Verified Support Jul 11, 2012 Tikona Digital Networks Customer Care's response "Hello SirWe thank you for your mail. We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. Please be patient and help us serve you better. Thank You, Tikona Services" Verified Support Jul 26, 2012 Tikona Digital Networks Customer Care's response "Dear Mr. Prasad, We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. As per our conversation with you on 12th July 2012, We kindly request you to provide the Scan copy of payment receipt and details of the sales executive to assist you better with the service. Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you"" Regards, Tikona services" | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
User_ID: [protected].
I was facing Wi-Fi issue with TIKONA. In morning I called TIKONA technical support after on hold for 5 min my call got connected to Mr.Vishal trechnical agent, his support and help resolved my Wi-Fi issue
Very Good online technical support on resolving the WiFi connection issue.
Regards,
Kishore"