[Resolved] Tikona Broadband Service — Complain for New connection | |||
Dear Tikona customer care, I was given payment last 6 months ago but after 6 month over no any body comes for Installation or not refund my money 1200/-. What is your process giveing wrong information to costomer. Can you tell me how much time you will take for installation 1 day, one month, 6 month or 1 year. its already over 5 month. before 10 days your I have received a call from your customer care & they toll for installation with in 72 hrs. but after 10 days no any engineer come for installation Why. Regards Indra Bhan Prajapati Was this information helpful? | |||
Nov 24, 2016 Complaint marked as Resolved Verified Support Jun 18, 2012 Tikona Digital Networks Customer Care's response "HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information: 1. Application NO.:- OR 2. Registered Contact Number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :– tikona.[protected]@gmail.com Regards Tikona Services" | |||
 1 Comment | |||
Comments
Bad service... I took the connection in 27th Nov'2010 for six months. Due to bad service like not connecting for 5days & speed, I requested to disconnect on 14th may 2011. Customer care people took the request and disconnected in 2hours. But shocking thing is I got the call on 22 june 2012 i have a due of Rs.3794.00. This people are not telling me the date i raised for disconnection & over to that they are using bad words to make me to pay. I am lodging the compliment against tikona in consumer court in bangalore.I serious request dnt take tikona connection. Its really bad service.
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