[Resolved] Tikona Broadband Service — World No.1 Cheater and worst Broadband Service | |||
Want harassment then Go for Tikona. World No.1 Worst Company and Pathetic customer service. If you are looking for broadband in anywhere in world never even think about Tikona. They are big cheaters. They will take the money from you and then they will never install the connection and never refund money.I paid Rs.1100 on 27th Dec 2011 but still i am struggling for refund our money and no one listens to me. Their call center is pathetic, Sales person does not pick up the call. I would say PLEASE dont make the mistake i did, don’t go for this unprofessional people company who is just interested in your money & zero efforts are taken in providing the service. Was this information helpful? | |||
Dec 15, 2016 Complaint marked as Resolved Verified Support May 10, 2012 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User id:- 2. Registered contact number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services | |||
 3 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. Request you to share either your Username/Service ID/ Billing Account Number, for us to assess the problem and revert to you at the earliest.
Regards
Tikona Digital Networks
We regret the inconvenience caused to you. Request you to share either your Username/Service ID/ Billing Account Number, for us to assess the problem and revert to you at the earliest.
Regards
Tikona Digital Networks
"Hi All
I am very much satisfied with Tikona's customer care executive Mr. Vishal Durphe. He solved my queries related with my net connection and speed. He helped me to rectify my mistake at the same time educating me for the proper usage & doing first aid at the primary level so that I could not face the problem itself. My issue got permanently resolved..
Thanks & Regards
User Id:-[protected]
Rusoma Laboratories Pvt. Ltd."
I am very much satisfied with Tikona's customer care executive Mr. Vishal Durphe. He solved my queries related with my net connection and speed. He helped me to rectify my mistake at the same time educating me for the proper usage & doing first aid at the primary level so that I could not face the problem itself. My issue got permanently resolved..
Thanks & Regards
User Id:-[protected]
Rusoma Laboratories Pvt. Ltd."
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona — worst broadband service
Tikona - Worst broadband service in india,i am using tikona from past 8 months onwards and i have shifted my house fro one place to another place and i have asked tikona coustomer care guys to sift the thing, they told that it will be done in 24 hrs, it happened 240 hrs but no reply from them, i called daily to the coustomer care guys and they said it will be done ASAP but no resonse from them, but i ot my bill for the month, worst service and no resopnsible towrds coustomer care guys even though if you speak to the manager level people also. useless to use this broand and even we can go for local broadband service than this tikona.