[Resolved] Tikona / Broadband Services — Connection not provided but m

kota phani kumar

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

: froud froud froud froud froud froud froud froud froud froud tikona please are froud making money with out providing any services you may get billed be cauotious

This is to inform you that till date the so called connection which is not yet activated as per the commitment made you by your team, prior to payment receipt.in spite of making the payment as advised nothing was done from your support team to make the connection active in spite of innumerable communications.
This is the worst, i had ever seen such a services. Its almost 6 months now after paying the activation charges, still our account is not activated, after lot of communications things didn’t happen/resolved yet and we lost the faith you please refund the money paid at the earliest. Else we have to go to consumer's forum for the settlement

Regards
Phani kumar
[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 16, 2016

Complaint marked as Resolved

Verified Support

Aug 04, 2012

Tikona Digital Networks Customer Care's response "Hello Sir,

We thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence.

Please be patient and help us serve you better.

Thank You,
Tikona Services"

Verified Support

Sep 05, 2012

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

Thank you for bringing this to our notice.

As per our conversation with you on 29th August 2012, we have taken the disconnection and the full & final settlement of the account will be processed with-in 45 working days from the date of disconnection request received.

We request you to send the disconnection request from your registered email id to [protected]@tikona.in.

Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you"

Regards,
Tikona Services.