[Resolved]  Tikona Digital — Slow speed

Address:

Bangalore, Karnataka

I am staying in Marathahalli, Bangalore. I have taken Tikona wibro connection on 3rd Feb 2011 . My user Id is [protected]. I have taken 649 plan for 600 kbps unlimited access. First day the speed was ok but from subsequent days I found it 3 time slow than my actual speed. I called their customer care and they told their engineer will be in touch within 6 hrs. Though the time has been exceeded but no body contacted me till now. I came to know from other Tikona customers that same problem used to happen with them regularly and the Tikona people never care to solve it. I request to the authority to take proper steps to stop this fraud company from looting people.Attaching the speed test snapshot taken from their speed test we site.