[Resolved]  Tikona Digital Networks Pvt Ltd — Regd: REMOVAL INTERNET CONNECTION

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam,

This is regarding the removal of internet connection. I started my mail for the same from 17 Jan 2012, but they i had not responded properly. After many mails i had removed the connection and kept aside and i mailed. After some days one of the representative from TIKONE care came colllect the set box of internet and amount also i paid.

But after the taken the kit they have again sent me bill i don't no. why this private company like TIKONA will do fraud things.

Please help me in this regard.

I have previous many mails i had sent through gmail

Regards
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Nov 18, 2016
Complaint marked as Resolved 
Verified Support
Mar 14, 2012
Tikona Digital Networks Customer Care's response
Hi


"Hi

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User ID:-
2. Registered contact number:-
please feel free to contact us on[protected] to provide us any feedback regarding our service. Our customer care associate will be glad to assist you

email us :-- tikona.[protected]@gmail.Com

Regards
Tikona Services
Complaint comments 

Comments

tikona user id : [protected]
"Hi

I called up customer care regarding that (kindly refer request no- 1-[protected]) and talked to Mr. Nilesh Borate, found him very satisfactory, infact I wish to appreciate his action in handling customers. He tried all his ways to retain a going customer.

Thanks & Regards
Vishal Mehra"

Internet — remove the connection

i want to remove my internet connection as i m shifting the place so please do remove the connection as tomorrow i will be shifting the place...i am calling from 3 days customer care but no1 is responding..even for the bill payment they are telling that they will be sending their person and no one turns up...so please remove the internet connection as early as possible...then only i will pay the bill.

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