[Resolved]  Tikona Digital Networks Pvt Ltd — Wrong Billing and continuous harrasment

Address:Mumbai Suburban, Maharashtra

I have this Tikona Broadband connection since about 2 years under the unlimited AUL6000 plan. I had paid for the entire year at the begining of the year. Yet I still recevie calls from Tikona asking me to pay some balance Rs. 660. Very strange! They had also themselves once agreed that there were no dues but later disconnected my service. I am afraid they should not repeat this once again that too for their sheer ignorance. Can anyone assist me?
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Jan 2, 2017
Complaint marked as Resolved 
Verified Support
Apr 20, 2012
Tikona Digital Networks Customer Care's response
Hi

we are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User ID:-
2. Registered contact number:-
please feel free to contact us on[protected] to provide us any feedback regarding our service. Our customer care associate will be glad to assist you

email us :-- tikona.[protected]@gmail.Com

regards
Tikona Services
Complaint comments 

Comments

It is fraud and cheat co. I request all not to take any service from this co. as it is cheating peoples. Moreover do not make any advance payments as Co will herass you after taking the amount.

Chandra Mohan Sharma
New Delhi

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