[Resolved]  Tikona Digital Services / Internet Services — Tikona Digital Services not provided the internet

Address:

Thane, Maharashtra

Dear Sir/Madam,

My sun-in-law Mr. Sagar Jagtap filled application for Tikona Internet service ( Application No : [protected]) on 20/9/11 with deposit of Rs 1000 ( Sales Executive ID :[protected]

Tikona person came to his place after two weeks for net connection but they couldn’t manage to connect Internet

They told him that there is problem with his Laptop so he check the laptop and call them back for connection (Name of the person is Ayaz -[protected])

They kept modem and cables at his place

After that he checked his laptop and found that everything was ok with his laptop and since then he had called them for connection but no one has replied.

He had also called you customercare serives many times and also visited Tikona office two weeks back (He met Vijay [protected])

Vijay told him that he will send someone immediately to fix the problem but that also didn’t happen

We are really not happy with Tikona customercare services

After that we repeatedly contacting Tikona Customer care Mumbai Nodal Officer, Maharashtra Nodal office Mr. S. Nair the appelate authority. We have provided all
detailed which required them time to time. However till day the problem is not solved.

They are not replying to our e-mails.

Pl. do the needful

Thank you.

Vikas P Sonawani

[protected]