[Resolved]  Tikona — Disconnection not executed and still billing

Address:

Pune, Maharashtra

Hi ,

This is to bring to light the unprofessional attitude and unfair means adopted by the employees of Tikona Digital
Networks.
The broadband service is pathetic and hence I submitted a request to disconnect it. I followed up via phone and email and was assured a prompt action which never materialized.
2 months has passed since but then but there's no remedial action.

The support team constantly harassed me and asked me to make payment for no internet usage.
They hired people who professed to be "Mr.Rajendar Chaudhary" from Delhi's Teeshazari Court and threatened to
file a legal case if I do not pay the dues.

I had always payed the bills lawfully and this time too did the same.
This is height of insolence and unprofessional-ism and needs to be curtailed.

The act is getting repeated and I believe its time to get the concerned people under the hammer of law.
The company should be sued for taking the law abiding customers on a ride.

I have also contacted Mr.Sunil Nair but to no avail.


Kunal Biswas
Tikona User Id : [protected]