[Resolved] Tikona — fraud and cheating on customers | |||
worst service their marketing executives are more worried about target getting done to which they fool customers eluding into gimmick along with their service enggs( some guy named suraj and sunil) providing wrong information about the connection. their marketing head must learn how to treat customers calling around 16 to 20 times a day and disturbing late night at 11.00 i dont think the CEO of the company Mr Bajpai wud have been at office dat late.i applied for tikona connection after getting calls for more dan month and half , they never had permission in the society and nvr bothered to get permission cleared instead requested me to get device mounted at my open terrace all terms and conditions were decided and no internal wiring was assured the marketing exe guy takes cash after 2 days sends a wireman wid a pile of wire wound the technical head(nandkishor) assures for cancellation and full refund in 20 days and on calling customer exe at 15 th day u get to know the cancellation request is still not registered .TIKONA the worst service provider i have seen total fraud people cheating customer. They call u 20 times a day for month long to forcefully make u agree to their connection and when resolving issues come u need to dial 20 odd nos as the particular req dosnt comes under their department. Better learn to handle the customers u have than making new customers Mr Bajpai. better try them once folks i[censored] have habit and hobby of talking on phone. Was this information helpful? | |||
Dec 15, 2016 Complaint marked as Resolved Verified Support Jul 26, 2012 Tikona Digital Networks Customer Care's response "HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information: 1. Application No:- OR 2. Registered Contact Number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services" | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
User_ID: [protected].
I was facing Wi-Fi issue with TIKONA. In morning I called TIKONA technical support after on hold for 5 min my call got connected to Mr.Vishal trechnical agent, his support and help resolved my Wi-Fi issue
Very Good online technical support on resolving the WiFi connection issue.
Regards,
Kishore"