Tikona — Harassment calls being made

Address:

Ghaziabad, Uttar Pradesh

I would like to file a complaint against Tikona. I applied for a connection under my wife's name a couple of months back. The guys came and installed the connection but they never came back and configured it on my laptop. I could not use the internet from Day 1. After a few days i asked them to disconnect the connection and they did so. Then I started receiving bills and I called up the customer care and the installation guys informing that ideally I should be getting a refund of my Rs 500 which I paid for installation but instead i am being asked to pay bills. I was assured that it will be taken care of but now almost after 9 months I am getting harassment calls from some number ([protected]) that a case has been filed against us. My wife is getting calls to pay Rs 429 else it will not be nice for her.

I will not tolerate such harassment calls and would urge authorities to take proper action against Tikona and its officials. Also would request you to take action against the people to whom this # belongs to - [protected] as they have been giving threatening calls to me and my wife and have been talking in a foul language.

I would like to receive a written apology from the company and the people who are calling me else.

Rachit Mathur
[protected]