[Resolved] Tikona — harassment for bill collection before due date.

manmohan sahdev

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I would to highlight my grievance related to harassment of my tikona internet bill payment prior to due date.

My due date was of 3rd May 2012 and i always pay via internet since three years, but i got reminder calls on 1st may 2012, 2nd may 2012, 3rd may 2012.

Over and all the limit of all tolerance was over when some stupid ill mannered executive visited my residence on 3rd may 2012 were in my retired parents were annoyed.

I need to know from TIKONA that which organization or collection rules allows a collection executive to visit prior/on due date of a bill ?????

I need and explanation and apology to my parents for this continued unwanted and annoying actions from TIKONA.

Regards, Manmohan.

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Nov 20, 2016

Complaint marked as Resolved

Verified Support

May 08, 2012

Tikona Digital Networks Customer Care's response Hi

We thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you― our customers― satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.

Please be patient and help us serve you better.

Thank You,

Tikona Services