[Resolved] Tikona — Wrong Billing | |||
Mr. Nagesh Prasad I have taken Internet connection with Tikona Plan Name FUL599 on 13.6.2010. I have surrendered the same due to poor service on 13.7.2010. But your call centre people confirmed that only on 23.7.2010 it was disconnected. I have not paid the bills worth Rs.265/- after deducting deposit amount etc. as on that date due to dispute for 10 days excess billing. In the meanwhile, I got bills for the month of August and September also stating the full amount of Rs.599/- PM. Now your billing department raised total amount of Rs.1647/-. I do not understand how it has accumulated to that extent. Now I request you to resolve the dispute immediately and send me the correct demand so that I can clear the same at one go. I am also wexed up with the attitude of your call centre people. Inspite of repeated complaints, they could not take any action regarding this which is causing mental agony to me. If the problem is solved within 48 hours from now, I am constrained to say that I may proceed legally against your company. jsr chandra sekhar B.Sc.,M.Com.,LLB,PGDCS,CISA(USA) Was this information helpful? | |||
Nov 22, 2016 Complaint marked as Resolved Verified Support Jan 20, 2012 Tikona Digital Networks Customer Care's response HiThank you for your mail, We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours. Regards Tikona Services | |||
 4 Comments | |||
Comments
Hello,
This is feedback from Vijay rana, Tikona Internet user ID.
[protected]
Mr.mandakini mane technical very sound and sovle my net problem.
your/s faithfully,
Vijay Rana
This is feedback from Vijay rana, Tikona Internet user ID.
[protected]
Mr.mandakini mane technical very sound and sovle my net problem.
your/s faithfully,
Vijay Rana
I changed my plan on 2-March-2015 from 750 to 1250rs pm.
while migrating i payed 1400rs which i thought i have paid it till 15-April.But now they are saying again i will get a new bill on 15-march of 1250 rs.which is completely wrong.
while migrating i payed 1400rs which i thought i have paid it till 15-April.But now they are saying again i will get a new bill on 15-march of 1250 rs.which is completely wrong.
I changed my plan on 2-March-2015 from 750 to 1250rs pm.
while migrating i payed 1400rs which i thought i have paid it till 15-April.But now they are saying again i will get a new bill on 15-march of 1250 rs.which is completely wrong.
while migrating i payed 1400rs which i thought i have paid it till 15-April.But now they are saying again i will get a new bill on 15-march of 1250 rs.which is completely wrong.
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Tikona Digital Networks — Wrong bill
I had a Tikona wireless broadband postpaid connection. I already have applied to surrender the connection on october 1st 2011. Despite requesting them many times they do not take any action and i am receiving bill every month even when i am not using the connection. Every time i try contacting them on customer, after explaining the billing issue they promise to call me back but they never do it.Please help me the bill is increasing every month and i am helpless
My tikona user id [protected]