[Resolved]  Tikona — invalid billing and illegal demand

limat — illegal demand

sir/madam,

i am a b.tech student lingaya college if management and technology faridabad and now i want to migrate to ip university, but the college authorities are asking for the fees of all the four years.
i cant come up directly but i request u to take action against these culprits

Tikona — BILLING EVEN AFTER CANCELLATION

I HAVE DISCONNECTED MY TIKONA SERVICES AC([protected]) EVEN AFTER DISCONNECTION I AM GETTING CALLS FOR PAYMENT ASSUMING MY CONNECTION IS STILL ACTIVE.LAST TIME WHEN I LOGGED A COMPLAINT WITH YOU THEY CALLED ME UP & APOLOGISED BUT HAVE STARTED AGAIN.I AM MENTALLY HARASSED BY TIKONA THERE IS NO CO-ORDINATION IN DEPARTMENT I SUGGEST ALL THE EXISTING CLIENTS TO DISCONNECT & OPT FOR OTHER SERVICES.
LAST MAIL DATED 29TH NOVEMBER 2011 DOCKET 1-[protected] WHERE THEY AGREED FOR WAIVE OFF BUT NOT DONE
PATHETIC SERVICE

hi all
i was a subscriber of tikona broadband in chennai.
i was using nearly for few months.
As the speed was very slow i was using it as backup connection. i could not utilze this as primary internet source as it was slow.

i complaint through fone couple of time waiting. the ivrs indicated the cc executive are busy and they will revert back by calling me.
i decided later to disconnect the fone as they did not call and i called them to disconnect. the executives removed the RF devices from my home and indicated the receipt will be sent
through courier directly from tikona office.

i shifted my home later to coimbatore.

i received call couple of time from them to make the payments for the months even i have not used.

i indicated that i would pay only for the month i have used and asked them to send me the corrected billing.
As the executives who spoke to me was making a fake claim of billing and disrespectful i asked them to move this legally.

last month i received call from delhi from number (Tikona delhi:[protected] indicating that he is from high court and asked me to appear in court in delhi
the very next day.

the guy was indicating unresonably that this will get enlisted in RBI defaulter list and no loan could be availed by me from any bank.
i asked him to courier the details of legal notice and he rejected my request and he was very vehement indicating either i neeed to pay 4000 rupees to
close the issue or i need to appear in delhi court.

i request tikona exective to see this issue and i am indicating here clearly that if proper bill is produced i would certainly pay.

without a right bill & threatning the customer with legal notice is still an illegal demand.
btb i dont have loans, i dont need any loans any further any bank.

this complaint will bring a good awarness for all other consumers not to get cheated by tikona.

i am going to request RBI whether they put me in dafauter list.
if anyone know how to do this pls tell me.
if they really made me a defaulter i want to see further legally to ensure other consumers like me not to get affected by tikona.

As they keep sending me the invalid billing i ignored the mail and i received a mail in spam folder on Jan12 which happen to see only last week(APR 3 rd week 2013)
after i threat received call from delhi.

they have indicated me in the mail to pay some discounted money.

i am indicating this to tikona i would certainly pay if the right testimonies are produced.

my tikona details:
USER ID : [protected]
CURRENT BILL DETAILS Amount(Rs.)
Recurring Charges 0.00
Usage Charges 0.00
Other Charges & Credits 0.00
Taxes 0.00
Deposits 0.00
Termination Penalty Charges 1500.00
Current Bill Amount 1500.00


i was asking the reason for 1500 rupees for which no response was given from tikona.


if any one want to speak to me or provide me good suggestion to deal with this pls mail me or call me

[protected]@gmail.com;
M:[protected]
[protected]@hcl.com

if any advocates can take up this case i would be happy to discuss.

Hi Ravi,

Same thing happened to me too from this same idiotic company.

No one have rights to abuse / misuse the name of "Delhi High Court".

I have already warned these people many times through phone / email not to abuse the Delhi high court name.

Still these people didnt listen to this at all.

Lately, I have made a complaint on this to the Delhi Commissioner of Police. They have promised me that they will investigate this issue.

Hope it will get solved soon. If you google search tikona you can find thousands of such issues where they called many people and threatening them which is totally against the law.

Dont worry about these guys. Next time if they call you, please record the calling which will be useful for us.

Hi,
Same thing happend to me today some one called me saying he is advocate fron delhi high court, and asked me to pa 2500
after 2yrs i got the call from them, please tell me what to do.

my email id is
[protected]@yahoo.com

Contact Delhi Police through email and place a complaint on these guys.

Hi guys, iam also facing the same issue. I disconnectex my tikona act on 16feb 2013.
After 2 months I.e on may I got mail withsubject billing frm tikona. In that they have mentioned termination penalty charges 1500. I tried calling their cc no. But cudnt speak with cc person since lt is asking enter user id, if I enter my closed user id, it is saying invalid.
Then I sent a mail to them, to which they responded, the reason for my termination penalty given by them is not returning of modem, but I returned everything in proper working condition.

Before taking tikona connection I went thru the online review, where lots of complaints were raised on tikona for generating bill even after termination, so be on safer side I carefully kept the cpe recovery letter given by the person, who took all the euipments n modem from my home after cancellation.

I scanned n sent the cpe recovery letter to cc mail id, it has been more than 5 days still nocontact from their side.

I want to take legal action aganist them, for causing trouble, but dontknow how to do so.
Iam in chennai, if ahnybody knows any advocate who ll take up these kind fof issue, pls share his/her information.

Tikona — NO RESPONSE FOR DISCONNECTION AND GETTING BILLS AFTER DISCONNECTION REQUEST

I Have given the request through mail and called to customer care for disconnection. As per their time line 15 days for the disconnection.Only got a bill and no action, after i called to customer care several times.