[Resolved]  Tikona — Regarding wireless broadband connection

Address:Karnataka

Hello Sir,
We applied for new connection, we paid 1500rs on[protected] and they told us that in 3 working day you'll get connection but still we didnt get connection,from Tikona guys come but the said extra 750rs, they charging extra money for switch and wire but when we called tikona customer care they said that the cost is included in first subscription charge(or installation charge which is 1500rs).
Tikona sales representative Mr. Raju N. P. Sales executive Id[protected] contact no- [protected] resident of bangalore university quarters took extra 1500rs for providing wifi router but he is still not in touch with us and not receiving our calls.

if you come across these people please do not take such action of paying any money to them and Tikona official management must take some action against them.

Name- Prakash kumar singh
my application no is [protected] and mobile no- [protected]/[protected].
Add-Nagarbhavi circle opposite Ambedkar college bangalore, 560056
Was this information helpful?
No (0)
Yes (0)
Nov 21, 2016
Complaint marked as Resolved 
Verified Support
Apr 19, 2012
Tikona Digital Networks Customer Care's response
Hi


We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per there update, on 4 march 2012 the installation is completed.

User Id:- [protected] and Name:- PRAKASH KUMAR SINGH

Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you.


Regards
Tikona Services

Regards,
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information