Tikona — Harassment for payment of dues , false bill generated after disconnection

Address:

Mumbai City, Maharashtra

Username- [protected]

I have discontinued Internet service provided by Tikona Digital networks on 04/07/2010 by calling them on customer care as well as sending them an Email. Complaint No[protected].

Their executive came and took modem and wire within 2 days of the complaint. Tikona has send me bills till September 2010 and keep calling me for my bill payments.

following are payments i have done
Payment # Date Amount(Rs) Method Status Comments Transaction Id
[protected] 04/05/2010 633.12 Online Successful April UTI
[protected] 13/04/2010 633.12 Online Successful March UTI
[protected] 16/03/2010 633.12 Online Successful UTI
[protected] 12/02/2010 336.88 Online Successful 16Dec to 25th Jan Axis Bank

Disconnection Request given on
[protected] Closed 04/07/2010 20/09/2010

Bill Generated by Tikona
Bill Number Bill Period Amount Due(Rs) Due Date
B[protected] 26/09/2010-26/10/2010 3310.74 13/11/2010
B[protected] 26/08/2010-26/09/2010 3245.83 14/10/2010
B[protected] 26/07/2010-26/08/2010 2680.7 13/09/2010
B[protected] 26/06/2010-26/07/2010 1980.4 13/08/2010
B[protected] 26/05/2010-26/06/2010 1293.82 14/07/2010
B[protected] 26/04/2010-26/05/2010 633.12 13/06/2010
B1-734435 26/03/2010-26/04/2010 633.12 14/05/2010
B1-483762 26/02/2010-26/03/2010 633.12 16/04/2010
B1-351299 26/01/2010-26/02/2010 633.12 19/03/2010
` B1-226613 26/12/2009-26/01/2010 336.88 16/02/2010

I am writing is that i am repeatedly being called reminding me for my outstanding dues. Further i am also receiving SMS reminders for payments and bills are being still generated though my internet connection has been cancelled/disconnected. I am not using and do not wish to use TIKONA's services at all. I have no qualms about making this news public, if need be. TIKONA does not engage in fair-play. I am repeating for the last time, that if this does not stop i will file a suit against TIKONA for harassment. Today your exectuive name Rajiv Gupta ([protected]), rajiv.[protected]@tikonapartner.in has sent me bill from the month of feb-2010 till today, Which i have already paid.. you can see the paid detail....

I have no intention to hold back TIKONA's dues. But i will pay the dues which is only for 2 months duration (26/04/2010-26/06/2010) which is 1293.82 only once i receive a correct bill which says i only have to pay for 2 months connection .

Please treat this matter seriously.... and provide clear instructions to your staff not to contact me for payment till you generate a proper BILL for the same.

Sincerely,
Geeta Thapar