[Resolved]  Tikona — cheated Com.

Address:

Thane, Maharashtra

Dear Team,

I have applied ([protected]) for the new connection for which Mr. Vinay (Sales exe id no:[protected] from Bhandup (W), mobile no: [protected] had come to me for filling my form on

9th Dec 2011. While filling the form I was assured by him that I just have to pay Rs.1500/- for yearly subscription of your Wi-Fi service.

Further I was also assured that the connection will be activated in 2 days.

When I called him yesterday on the above mentioned mobile no. He informed me that I have to pay an additional Rs.1000/- in order to get the connection activated. When I

Refused to pay, he said I have to at least Rs.500/-.

I feel cheated for this and puts an impression that I am not dealing with professionals. Request you to kindly look into the matter.
[protected][protected]Copy Of Reply[protected][protected]-Tikona site[protected]---
From: Nodal Mumbai [mailto:nodal.[protected]@tikona.in]
Sent: Friday, December 30, 2011 6:46 PM
To: Avinash Waman (YMI)
Subject: RE: FYI

Dear Mr. Waman,

Greetings from Tikona!.

This is with reference to your email regarding the refund request for your Tikona Wi-Bro account.

The inconvenience caused is deeply regretted.

Please be informed, according to the refund policy you are eligible for the refund of Rs 948 /- and same has been processed for your account.

Your Nodal Officer Docket Number is 1-[protected]. Kindly retain this for reference purpose.

Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you.

We appreciate your patience and kind support.

Regards,
Nodal Officer - Mumbai
Tikona Digital Networks Pvt. Ltd.
W: www.tikona.in
[protected][protected]My second Revrt[protected]-
From: Avinash Waman (YMI)
Sent: Friday, December 30, 2011 6:59 PM
To: 'Nodal Mumbai'
Subject: RE: FYI

Dear Team,

I am not satisfied with your revert. I want complete refund of Rs.1500/- or else I will have to use consumer forum.




Thanks&Regards
Avinash Waman.|YES BANK LIMITED|
G-10/11, Shrikant Chambers, Next to R.K. Studios, Sion-Trombay Road, Chembur,|Mumbai - 400071|
 91.22.67659023  91.[protected]  avinash.[protected]@yesbank.in

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