[Resolved]  Tikona — Worst network and worst customer care

Address:

Chennai, Tamil Nadu

I was using tikona internet for the last 9 months the service is too bad i took this connection because there is no other service provider in my area i already know the service is too bad my friend used it for 4 months and my cousin used for 2months they already told me many times its worst don't go for it but i have no other option so i went for tikona digital networks it worked nice for the first 5months and after that problem started it will not work when you need it will work insane if we make complaint in customer care they will tell we will fix in 48 hours but even after months nobody will come on October 18 i made a complaint the internet was not working nobody came home to fix the issue then after 2 days it worked itself then again after one week i face same issue i made a complain on October 27th they said will fix in 48hours but same happen nobody came home to fix the issue at last making 8 to 9 complaints in customer care on November 7th fed up with customer care i made a call to customer care and told them to disconnect on November 7th they said ok but after that after two weeks i made a call to the customer care and told them the connection is still working but the customer care executive said since the connection issue fixed so we didn't disconnect the connection i asked how can you make the connection active without customer knowledge because i told them to disconnect the connection but they gave me a crap answer even after making so many call to the customer care i am still getting bill form tikona stating i have to pay 2800 rupees due so the customer care people itself doesn't know how to follow up so NEVER BUY TIKONA CONNECTION YOU WILL DIE. my consumer id is :[protected] and the disconnection ID is1-[protected] i had many disconnection number but i lost it somewhere.