Tikona — NOT PROVIDING SERVICES

Address:

Pune, Maharashtra

Hi sir,
I have taken the connection of Tikona Broadband in Pune. The provide me the connection by telling lies whose name was asraf which was later solved.
After that every month I am complaining about 10 to 15 times about the slow net although I have taken 2mpbs speed. Sometime they resolved or they didn't .
From Friday night we didn't have the net in our room so I put a complain and they told me that we have assign a engg who will go to your room and resolve in 24 hrs but no one came till Saturday night. Again I put a complain they told the same thing 24 hrs but no one came till sunday night. Again i put complain on sunday they told more 24 hrs but monday night is over no one fron Tikona has came nor our problem is solved. Till today also there is no net i my room but per month I am paying them 930 rupees/months out of which only 15 days we have net in our room.
So, i wan to say that they are not providing the right services to the customer after archiving their target.