Tikona — not working

Address:

South Delhi, Delhi

I have applied a broadband connection to tikona services on 30th of August'2012 and paid 1600/- rupees as per plan and told me that two or three days your connection will be installed but they have done the same after a week after a lot of complaints in customer care but the services is very much poor internet is working a single minute till date and have already complaint to customer care many times and delhi office and even sales and service person also but nobody have taken any action so please i request to you sir/mam please do my favour that refund my money by tikona broadband services. my user id is [protected] (shabana rabbani)