Tikona — Worst services to customer

Address:

Pune, Maharashtra

I am Jagadish existing customer from Pune, having Tikona connect upto August 2011 but when i am trying to login it is giving warning message Authentication failed, your connection is Terminated please contact customer care on[protected].

when i called to customer care of Tikona, I was surprised to hear that on 11th June i called to Customer care team to terminate my service. I have few queries to mention at this point

1) When i have already paid amount for a account upto August 2011, what is the need for me to terminate the service in between.
2) I was Out of station on 11th June so i can't call the customer care.
3) I haven't given any request to terminate niether by calling you nor written mail, I want to understand why my connection got terminated?
4) This sounds me that you might received a fake call on 11th June 2011 from some one (Please trace that call and find that person)
5) Either some one else given this request to terminate his account but by mistake they terminated my account.

I loose confidence and don't believe in Tikona services any more.